Retail Team Member

Job Description

Job Description

Overview

Now Hiring: Retail Team Member
Schedule: Part-time

Compensation: $15.50–$16.00 (DOE)

Location: Garden Grove, CA

• Paid Sick Time
• Employee Merchandise Discounts
• Supportive Team Environment
• Opportunities for Skill Development and Growth

Who We Are:

Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World, Shoeteria, and Whistle Workwear brand names California, Nevada, and Washington. We sell boots, apparel, scrubs, and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.

We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of honesty, respect, and integrity, and require each employee to demonstrate these values.

We're excited to add to our team. Shoeteria is growing, and we need your help. Join our crew as a Retail Team Member   and help lead the next stage of growth for our company.

What You’ll Be Doing:

• Provide customers with helpful information about store products and services
• Assist customers with questions and requests both in person and over the phone
• Welcome and support customers with friendly and professional service
• Help maintain stock levels and replenish merchandise as needed
• Process sales transactions accurately, including payments and receipt distribution
• Label merchandise and ensure pricing is displayed correctly
• Support the team in achieving daily sales objectives

What You’ll Need:

• High school diploma or GED required
• 1–2 years of retail or customer service experience preferred
• Availability to work evenings, weekends, and holidays as needed
• Strong communication, customer service, and basic math skills
• Detail-oriented with the ability to maintain a professional appearance
• Sales experience and bilingual skills are a plus

Each store operates with a collaborative and close-knit team environment where employees have the opportunity to contribute directly to store success.

• Leadership and organizational development skills
• Retail sales and merchandising best practices
• Customer service and communication techniques
• Adaptability in fast-paced retail environments
• Relationship-building skills with customers and coworkers