Internal Communication Specialist

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

The Internal Communications team shares vital information across campus while cultivating and sharing authentic stories of belonging to support a working and learning environment for students, faculty and staff.

Aligned with the Holy Cross mission, internal communications works with partners across the College to engage with and support the excellent work happening every day. As a member of the Office of Marketing and Communications and reporting to the Director of Internal and Executive Communications, the Internal Communications Specialist is a skilled writer, reporter, relationship builder, tenacious learner and thoughtful content creator.


The specialist is responsible for supporting the execution of the College's internal communications strategy to strengthen the sense of community across campus. The specialist creates internal-facing communications through Ignite, the College's Intranet. The goal of this content is to celebrate the College's diverse work and people.


The ideal candidate is an inquisitive storyteller who values the College's Jesuit liberal arts tradition and demonstrates collaborative and perceptive interpersonal skills.
The specialist is responsible for supporting the execution of the College's internal communications strategy to strengthen the sense of community across campus. The specialist creates internal-facing communications through Ignite, the College's Intranet. The goal of this content is to celebrate the College's diverse work and people.


The ideal candidate is curious about the issues that animate American higher education, values the College's unique Jesuit liberal arts tradition, and demonstrates collaborative and perceptive interpersonal skills.

Job Description

The Internal Communications specialist will...

• Support the day-to-day execution of the College's internal communications strategy through working with campus partners.
• Work with the Director of Internal and Executive Communications and colleagues to create content and maintain an intranet that engages campus members with news about the institution and campus life.
• Develop engaging, clear, and effective daily newsletters that promote a deeper sense of belonging and engagement among students, faculty and staff.
• Curate the homepage of the College's Intranet to ensure the content is relevant to campus
• Keep the editorial and communications calendar up to date to ensure all newsletter submissions are included in a timely manner and are aligned with the College's strategic plan.
• Create and disseminate brand-appropriate internal communications to share campus messages, news and institutional communications.
• Highlight faculty, staff and students on campus in order to build community through original reporting and storytelling that showcases work, initiatives and events.
• Collaborate with the Director of Internal and Executive Communications to consult with and support campus partners to deliver information effectively to students, faculty, and staff.
• Stay informed of best practices and trends in employee and internal communications to inform the College's internal communications strategy.

Skills for Success:

• Write clearly and with an understanding of the needs and strengths of each unique audience at Holy Cross.
• An ability to edit and provide feedback on written communications.
• Harvest information on a topic and whittle it down to the key points for audiences to engage with.
• Strong interpersonal and collaborative skills to facilitate positive working relationships across the College.

Minimum Qualifications

• Bachelor's degree
• 1-3 years' professional experience in the fields of communications, journalism, or publishing
• Experience with and industry knowledge of American higher education is a plus, but not required
• Familiarity with common communications tools and technologies

Core Competencies

• Collaboration: Exchanging information, ideas, thoughts and feelings thoughtfully with others in a manner that is proactive and enhances partnerships
• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others
• Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving
• Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission
• Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties

Salary: The salary for this position is $58,000 commensurate with experience and education.

The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned.

Weekly Hours:
40

Annual Work Schedule:

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.


The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at View email address on click.appcast.io, or by calling View phone number on click.appcast.io.


The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.