Cashier/Host/ToGo - New Restaurant Opening
Norms Restaurant
Host/Cashiers/ToGo PersonnelCurrently interviewing & hiring Host/Cashiers/ToGo Personnel for our upcoming New Restaurant Opening. Front of House Training begins in March 2023.Summary of Position:Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Field incoming calls for Management and/or guests placing ToGo orders. Cash out and process guest payments at register.Duties & Responsibilities:- Warmly and graciously greet all guests upon arrival.- When possible, open the front door for guests entering or leaving the restaurant.- When immediate seating is limited, record guest names and number of people in party.- Call out name and number of party when tables become available.- Provide guests with estimated waiting time.- Accommodate special seating requests for guests whenever possible.- Seat guests based on guest preferences and balancing of customer flow in service stations.- Tender checks and handling all Point of Sale transactions at the cashier station.- Answer phones within 3 rings.- Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.- Relay messages to servers and buspersons as needed.- Thank guests as they leave and invite them to return.Qualifications:- No previous restaurant experience required.- Be able to working in a standing position for long periods of time (up to 5 hours).- Be able to communicate clearly and effectively in the predominant language(s) of our guests.- Must have exceptional grooming habits. Norms Restaurant
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