Clinical Specialist I, CPT - Phoenix, AZ

Clinical Specialist I, CPT – Phoenix, AZ Our team is actively recruiting for a Clinical Specialist I, CPT in Phoenix, AZ. As a member of the clinical support team, you are responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and potential customers. You work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within the assigned geography. You perform work that involves a high degree of independence and continuously improve territory efficiency. What You’ll Work On Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Managers. Assists Territory Managers with after‑hours call support and activities. Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers. Proficient in complex programming and case support. Works seamlessly with Territory Managers, allowing them increased selling time. Fosters high‑trust relationships with customers, including regional team members. Conducts PCP work and educational in‑services, as directed. Contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns, as directed by the sales manager. Provides medical professionals with sales support, information, and training on the use of Company products and staff education, in‑services, and technical troubleshooting. Develops and maintains an in‑depth knowledge of assigned accounts and customers, including competitor activity. Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. Collects and studies information about new and existing products and monitors competitor sales, prices, and products. Provides feedback to providers both within and outside the operating room setting on the directions for use specific to implantable devices. Attends trade shows and conferences to meet other sales representatives and clients and discuss new product developments. Uses clinical expertise to identify customer training and in‑service needs to increase customer usage, comfort, and understanding of all Abbott Chronic Pain Therapies product line. Complies with U.S. Food and Drug Administration regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Provides sales support, clinical in‑services, training, and guidance to current or potential customers. Maintains positive and cooperative communications with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities as assigned. Ability to travel 25% within the assigned region and/or outside the region. Required Qualifications Associate’s Degree or technical certification; preferred Bachelor’s Degree. 1–2 years’ work experience, with strong preference for collaborating with patients in a clinical setting. Ability to communicate, understand, and educate clinical data in the Chronic Pain Therapies space. Strong clinical skills. Excellent organizational, time‑management, and prioritizing skills. Excellent interpersonal verbal, written, and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization. Capable of building strong working relationships with internal and external customers. Capable of working an unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and/or delays. Accustomed to tight deadlines and managing multiple tasks. Strong sense of urgency. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast‑paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Strong verbal and written communication skills with ability to effectively communicate at multiple levels in the organization. Multitasks, prioritizes, and meets deadlines in a timely manner. Capable of engaging customers in selling conversations as needed and as directed by the Territory Manager. Preferred Qualifications Patient interaction experience within a health‑care related environment (Physical Therapy, medical product sales, RN, LPN). Experience working in a broader enterprise/cross‑division business unit model preferred. 1–3 years’ experience with Abbott, or in a similar spinal cord stimulation setting or with another implantable medical device company. Abbott is an Equal Opportunity Employer, committed to employee diversity. The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted. #J-18808-Ljbffr Abbott Laboratories