Assistant Manager - Keller Tx

Assistant Manager - Keller Tx

Job Category: Operations Requisition Number: ASSIS004575

Full-Time On-site Salary: $35,609.60 USD per year Pay or shift range: $17.12 USD to $20.24 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Location: Keller Keller, TX 76248, USA

Job Details

Description

Reports to: General Manager (GM) Department: Club Operations Duties and Responsibilities:

• Assist GM in planning and implementing strategies to attract and keep members based on our Excel Core Values while maintaining a positive culture.
• Accountable for the hiring process, from selecting candidates, interviewing process, and ensuring onboarding documentation is filled out to our standards.
• Train and develop new team members.
• Ensure all Team Players stay up to date on certifications and scheduled training requirements.
• Counsel and Discipline team member performance. Supervise, inspire, motivate, and coach staff to perform to their best abilities.
• Support GM with monitoring KPI (Key Performance Indicators) goals and metrics for the club.
• Support the GM to ensure a clean facility with a great atmosphere and world-class member service, including but not limited to:
• Perform daily club inspections, and assign cleaning or associated tasks along with re-inspecting said tasks.
• Enter work orders into the Computer Maintenance Management System to ensure the facility and equipment are serviceable for members.
• Hold Team Players accountable for meeting company standards, audit daily paperwork, and resolving day-to-day member issues.
• Manage club inventory and communicate with GM and HQ on placing necessary orders.
• Assist GM and back office with marketing and promotional activities for the club.
• Work with GM and/or solely create club schedule and edit/verify payroll items (and associated commissions if applicable).
• Make sure all Team Players adhere to company policies and guidelines and address any minor infractions. Report all major infractions with GM and HR to formulate a plan to address them.
• Audit club inventory and communicate with the General on recommendations for inventory orders.
• Assist GM with conducting Team Player Assessments (TPAs) and competency evaluations.
• Maintain availability while off shift to be a direct contact to help field operational questions and/or emergencies.
• Required to be on call during company Peak Season/Sale Expirations when needed to support club needs.
• Accountable for overseeing club operations and staff when the GM is off or unavailable.
• Assist GM and represent our company at community events and other outreach activities.
• Assist GM with conducting and leading regularly scheduled team meetings.

Qualifications

Education

High School or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.