Host/ Hostess

Host/Hostess

Founded in 2005 on the balmy beaches of the Yucatan, Tacombi is a quickly growing Mexican taqueria and hospitality company based in New York City. We are always on the look out for awesome talent to join our team, especially as we continue to expand and to open taquerias in new locations. If you're looking to join a company that prioritizes employee growth and teamwork, we would love for you to apply!

Our servers provide guests with exceptional service from beginning to end by adhering to the Steps of Service, anticipating and fulfilling each guest's needs and sharing in-depth knowledge of our menu.

Greets and welcomes all guests into the restaurant, ensuring a positive first and last impression of Tacombi

Duties:

• Offer every guest a friendly and sincere welcome; anticipate and be responsive to guests' needs; thank every guest and offer a fond farewell
• Embody the Tacombi Service Culture and ensure the Tacombi Experience is carried throughout all interactions with guests
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests is appropriate to promote guest retention.
• Manage reservations and take full responsibility of guests' satisfaction until they have been seated and again during their departure
• Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, coworkers and community you touch in-person and over the phone
• Maintain high standards of cleanliness, professional appearance and demeanor to ensure guest satisfaction; ensure work station is always clean and organized
• Be knowledgeable of restaurant policies, Tacombi Brand values as well as neighborhood events.
• Upbeat and positive attitude throughout the entire day, co-operate closely with team members and other departments to ensure an amazing guest's experience
• Observant to guest needs throughout dining experience to ensure they receive thigh quality service

Reports To: General Manager

Requirements:

• Flexible schedule and ability to work days, nights, weekends and holidays
• Minimum 1-2 years of experience as a Host/Hostess, Maitre D' or Concierge
• Have a positive attitude and be passionate about guest service
• Ability to work in a fast-paced, energetic environment
• Assertive self-starter - takes initiative and can work well independently
• Able to stand for long periods of time. Ability to handle and move objects of up to 20lbs
• Knowledge of the New York cultural landscape including dining, art, music, film and fashion are huge pluses

Skills:

• Excellent verbal and written communications skills
• Proficient reservations softwares

Job Type: Full-time

Pay: From $6.00 per hour