Special Events Operations Manager

Pay Ranges Hiring Range: The hiring range covers the starting segment of the pay scale, from the entry point up to the first quartile (Q1). Starting pay is determined based on the candidate’s qualifications and experience. Salary Range: The salary range reflects the full pay range for the position, from the minimum rate to the maximum rate. This represents the earning potential employees can achieve over time while in the role. Serve Your Community, Grow Your Career, and Enjoy Great Benefits: Up to $3,000 Sign On Bonus may be available. Be part of a collaborative, supportive team in a positive work environment Make a real impact in the Aspen community through meaningful public service Enjoy flexible schedules and a collaborative, supportive team environment Access generous paid time off, holidays, and wellness bonuses Take advantage of free or discounted transportation around Aspen and the Valley Grow your skills with professional development and tuition reimbursement Protect your health with medical, dental, vision, and employee assistance programs Earn monetary wellness bonuses for healthy lifestyle choices Plan for the future with competitive retirement options (Social Security, 401a, 457b, Roth IRA) and life/disability insurance The City of Aspen is an Equal Opportunity Employer Job Title Special Events Operations Manager Department Special Events Classification Exempt Hiring Range $83,886/annually - $94,390/annually (DOE) Salary Range $83,886/annually - $125,840/annually Direct Link to Job Posting Special Events Operations Manager Position Summary Directs the operations of the City’s Special Events. Carries out the City of Aspen’s goals of a healthy and lived in community by creating and organizing events. Oversees the marketing plan for all Special Events. Consistent with the organization’s values and mission statement. Supervision Exercised and Received Position works under the general supervision of the Director of Special Events and Marketing. Exercises direct supervision over all Special Event Volunteers and temporary staff. Essential Job Functions Administration Directs Special Events (special events owned and operated by the City of Aspen) in adherence with department objectives. Helps to prepare and execute Special Events work plan including goals, schedules, policies/procedures, staff deployment and similar. Assists in preparing and executing the Events Department budget and long‑range plan. Represents the City of Aspen on Permit and Outreach Committee’s and at all event meetings with Pitkin County, Town of Snowmass Village and City of Aspen. Special Events Plans and implements special events to promote the City of Aspen in coordination with other entities to ensure proper placement on the events calendar. Ensures proper permitting and venue approval along with all promotions of events. Creates and manages a budget for all special events, including but not limited to creating PO’s and contracts and paying invoices in a timely manner. Directs employee engagement events collaboratively. Ensures compliance of all City of Aspen departmental requirements during the implementation of special events. Recruits, coordinates, and trains volunteers required to support each event. Oversees participant registration and ensures a positive participant experience throughout each event. Develops and implements event safety plans in collaboration with internal departments, external partners, and public safety agencies. Manages and maintains all equipment necessary for special events. Oversight of all aspects of contracted services including staffing, vendor selection, policy, planning, scheduling, routing, budgeting, quality control, problem solving, data tracking, customer service and similar. Provides technical expertise for internal and external events. City Organizational Values Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation. This position is responsible for upholding and applying these values while performing daily work functions. Core Competencies Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments. Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together. Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all. Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen’s unique culture, opportunities and challenges. Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication. Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization. Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation. Team Building: Works to build and maintain high performing teams to includes appreciating differences and reinforcing a sense of belonging. Accountability & Trust: Follows through on commitments, takes responsibility for outcomes, and values relationships. Strategic Thinking: Works to bring a strategic focus to daily work, anticipates problems and considers solutions. Business Acumen: Demonstrates understanding of business processes, objectives and goals. Minimum Qualifications Education: Bachelor’s degree in Business, Public Administration, Marketing, or related field. Experience: Three years of progressively responsible professional experience in public relations, marketing, event production, and planning and one year of supervisory experience. Technical Knowledge: Must be proficient in Microsoft Outlook Email, and a basic understanding of computers and online computer‑based technology applications, including accessing web-based platforms. Licenses & Certifications: Must possess a valid Colorado Driver’s License or be able to obtain one within 30 days of start date; must have CPR and First Aid Certification; must be able to obtain Certificate of Achievement from FEMA in IC 100 within six months. NOTE: Any combination of experience and education that would likely provide the required abilities, knowledge and skills as determined by the City of Aspen may be substituted for the requirements above. NOTE: This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check. Position Type and Work Hours Regular full time, hours may vary with workload. Evenings/Weekends will occasionally be required in addition to or instead of normal hours depending on department needs and special projects. Work Environment Indoors: Office environment. Outdoors/Off‑Site: Performs site visits to event sites, attends meetings, and conferences. May be outdoors in adverse weather conditions. Physical Demands Visual Acuity: Ability to bring objects into focus. Balancing: Maintaining equilibrium. Bending: Bending or positioning oneself to move an object from one level to another. Carrying: Transporting or moving an object. Crouching: Bending body downward and forward by bending leg and spine. Climbing: Ascending or descending stationary objects. Eye/Hand/Foot Coordination: Performing work through using two or more body parts or other devices. Gripping/Grasping: Ability to apply pressure with fingers and palm. Handling: Seizing, holding, grasping, through use of hands, fingers, or other means. Hearing: Perceiving and comprehending the nature and direction of sounds. Kneeling: Bending legs at knees to come to rest on knee or knees. Lifting: Moving objects weighing no more than 10 pounds from one level to another. Pushing/Pulling: Ability to use upper extremities to exert force in order to press, draw, drag or haul objects in a sustained motion. Reaching: Extending the hands and arms or other device in any direction. Repetitive motions: Making frequent or continuous movements. Sitting: Remaining in a stationary position. Standing: Ability to sustain position for a period of time. Stooping: Bending body downward and forward by bending spine at the waist. Talking: Communicating ideas or exchanging information. Walking: Ability to move to traverse from one location to another. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. #J-18808-Ljbffr