Operations Assistant

Operations Assistant

As our Operations Assistant, you'll be the operational backbone of the team coordinating schedules, managing job entries, supporting our maintenance technicians, and ensuring nothing falls through the cracks. This is a work-from-home position, but you must be located in the Huntsville metro area, as occasional on-site visits to properties for final inspections will be required.

What You'll Do:

• Schedule and coordinate jobs, ensuring technicians are dispatched efficiently and timelines are met.
• Create and manage work orders and job entries in our CRM system.
• Conduct final inspections at properties to verify work quality and completion when needed.
• Handle purchasing of materials and supplies for jobs, tracking costs and delivery.
• Enter and maintain accurate data across our systems, keeping records organized and up to date.
• Communicate regularly with maintenance technicians to relay job details, updates, and expectations.
• Serve as a point of contact for scheduling changes, job updates, and follow-ups.
• Identify workflow bottlenecks or issues and suggest practical solutions.

What We're Looking For:

• Strong communication skills you're clear, professional, and comfortable speaking with techs, vendors, and clients.
• Excellent attention to detail you catch the small things before they become big problems.
• Problem-solving mindset when something isn't going as planned, you figure out a path forward.
• Solid organizational skills and the ability to juggle multiple tasks and priorities.
• Comfortable working with CRM software, scheduling tools, and general office technology.
• Self-motivated and reliable you can manage your time effectively in a remote setting.
• Familiarity with property maintenance, construction, or trades is a plus but not required.
• Must have reliable transportation for occasional property inspections.
• Must reside in the Huntsville, AL metro area.

Why Work With Us?

• Work-from-home flexibility.
• Be part of a growing, hands-on team where your contributions are noticed.
• Variety in your day no two days look exactly the same.
• Opportunity to grow with the company as we expand.