Player-Coach Lead CSM for Mid-Market & Enterprise
Ply
Ply is searching for a Lead Customer Success Manager focused on managing Mid-Market and Enterprise accounts. You will lead onboarding and success strategies, collaborating with sales to drive renewals and customer expansion. The ideal candidate should have over 6 years in Customer Success in B2B SaaS, with a proven track record in retention and account management. This hybrid role is based in New York City, contributing to the growth of the team and shaping customer success processes. #J-18808-Ljbffr Ply
Vacancy posted more than 2 months ago
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