Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Located in Pittsburgh's, Lawrenceville neighborhood we host and participate in several community events, staying connected to the people we serve. Team members benefit from on-site training and clear opportunities for advancement—making it an ideal environment for someone looking to build a long-term career.

Inside the office, our culture is fast-paced, energetic, and fun. We're a high-performing, goal-driven team that loves to celebrate wins and always strives to be at the top of our territory. The ideal candidate is competitive, self-motivated, and detail-oriented, with a proactive attitude and the ability to multitask without being micromanaged.

If you thrive in a supportive yet results-oriented environment and want to grow your skills in a high-energy office, this could be the perfect fit.

ROLE DESCRIPTION:
Anthony Hunt Insurance Agency Inc, is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.