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Customer Data Analyst

$12 - $15 per hour

Upside Services

We re looking for Cstomer t nlyst to join or foning tem. This is n opportnity to work irectly with the CEO n ply pivotl role in shping both how we eliver vle to cstomers n how we evolve the proct. Yo will work closely with or esign prtners-helping them mke sense of complex t, ncover ptterns, n trnslte insights into ctions tht improve their GTM performnce. t the sme time, yo'll synthesize cstomer feebck into strctre insights tht will gie or proct romp. This role is iel for someone who thrives in mbigity, sees t s pzzle to solve, n wnts to work t the intersection of cstomer-fcing work, nlytics, n proct strtegy.

bot psie
psie is solving the B2B go-to-mrket problem with I. We nify, strctre, n se I to enhnce GTM t. Or tem is ex-Brnch ($4b vltion, $1m+ RR), n we're see-stge, moving fst, n prtnering closely with well-known compnies s esign prtners to shpe the proct. escription

bot psie

psie is solving the B2B go-to-mrket problem with I. We crwl compny's messy t like serch engine to reconstrct the story of wht ctlly hppene n wht worke on every el, n then we ggregte these insights to help them nerstn which investments were the most effective, n how to llocte every ollr most efficiently. Or tem is ex-Brnch ($4b vltion, $1m+ RR), n we're crrently working with compnies like Ironcl, Comply, Crest, n scot. See 3-minte emo here n re or proct mnifesto.

We're see-stge, moving fst, n prtnering closely with well known compnies s esign prtners to shpe the proct.

Why this role exists

We re looking for Cstomer t nlyst to join or foning tem. This is n opportnity to work irectly with the CEO n ply pivotl role in shping both how we eliver vle to cstomers n how we evolve the proct.

Yo will work closely with or esign prtners-helping them mke sense of complex t, ncover ptterns, n trnslte insights into ctions tht improve their GTM performnce. t the sme time, yo'll synthesize cstomer feebck into strctre insights tht will gie or proct romp.

This role is iel for someone who thrives in mbigity, sees t s pzzle to solve, n wnts to work t the intersection of cstomer-fcing work, nlytics, n proct strtegy.

Wht yo'll o

  • Own esign-prtner otcomes: onbor, trobleshoot, n gie erly cstomers to mesrble wins n eeper option.
  • nlyze mlti-sorce t: wrngle CRM/RevOps, mrketing tochpoints, n proct signls; fin ptterns n ttribtion insights tht chnge ecisions.
  • Tell the story: pckge finings into short nrrtives, shbors, n recommentions exectives will ct on, help them crete QBR n bor slies.
  • Close the loop with proct: trnslte cstomer pin + t lernings into prioritize, testble proct reqirements.
  • Bil for scle: crete plybooks, frmeworks, n lightweight instrmenttion tht mke ftre implementtions fster n more relible.
  • Be the voice of relity: pressre-test ssmptions, vlite t qlity, n cll ot hllcintions before cstomers see them.

Yo might be fit if yo hve

  • 4-5 yers in cstomer sccess, t nlysis, mngement conslting, RevOps, or similr, ielly in B2B SS.
  • GTM flency: yo nerstn how sles/mrketing/revene ops ctlly rn (pipelines, cmpigns, stges, SLs, ttribtion bsics).
  • Hns-on nlytics: strong SQL; comfort with spresheets + BI tool (Moe/Metbse/Looker/Power BI). Python/R is pls.
  • t storytelling: yo cn trn messy tset into 1-pger n exec will forwr.
  • Cstomer presence: conslttive, clm ner mbigity, n creible with VP/C-level.
  • Biler energy: yo prefer →1, ocment s yo go, n on't wit for perfect specs.
  • Bons: mngement conslting, strtp/erly-stge experience, bt fmilirity, Slesforce/HbSpot/Gong chops, knowlege of MMM/mlti-toch ttribtion treoffs.
  • Bons+: This tweet feels too rel

We're n eql-opportnity employer. If yo're excite bot the role bt on't meet every bllet, we still wnt to her from yo.

Why psie

  • Work with grop of experience foners who lrey bilt one nicorn compny; work irectly with the Foner & CEO on high-leverge problems.
  • Shpe the ftre of how compnies nerstn their own efficiencies in the ge of I
  • Work hns-on with innovtive compnies n see yor insights irectly inflence their GTM strtegy.
  • Opportnity to grow with the compny n bil n nlytics n insights tem

Wht we offer:

  • Flexible PTO
  • Meningfl eqity
  • Top-notch meicl, entl, vision, n isbility insrnce, n fringe benefits
  • HS with compny contribtions
  • Pre-tx commter benefits with $2/mo employer contribtion
  • 41(k) pln
  • ily ctere lnches t HQ

Slry


$12, - $15, per yer
Vacancy posted 4 days ago
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