Vice President of Global Support
Confidential
Vice President of Global Support
About the Company
Top provider of cloud-based image & video management services
Industry
Information Technology and Services
Type
Privately Held, VC-backed
Founded
2011
Employees
201-500
Funding
$76-$100 million
Categories
- Apps
- Cloud Computing
- Cloud Data Services
- Digital Marketing
- Digital Media
- Information Technology
- Mobile
- Photography
- SaaS
- Web Development
- Technology
- Information Technology & Services
- Internet
- Content Delivery
- Software
Specialties
- images
- cloud
- media
- internet
- video
- and technology
- technology
- ai
- generative ai
- composable architecture
- digital asset management
- and performance optimization
Business Classifications
- Mobile
About the Role
The Company is seeking a VP of Global Support to lead its worldwide support organization and redefine the value of technical support for customers and the business. The successful candidate will be responsible for owning the global support strategy, driving customer satisfaction, and leading a high-performing, scalable support team. This role requires a leader with a strong background in global technical support, operational excellence, and a passion for leveraging AI to enhance both customer and employee experiences. The VP of Global Support will be at the forefront of transforming support through AI, automation, and data-driven insights, and will be a key partner in influencing product direction and enabling scalable growth. Candidates for this role should have a minimum of 10 years' experience in leading global technical support, developer support, or customer success organizations within the enterprise SaaS sector. The role demands a leader with a proven track record in scaling support teams, driving AI-enabled support transformation, and deep technical credibility in areas such as APIs, SDKs, and complex technical issues. The VP of Global Support will also be expected to have exceptional executive communication skills, experience in leading distributed, multicultural teams, and a Bachelor's degree in a relevant field. Experience with developer platforms, APIs, cloud infrastructure, digital asset management, or enterprise SaaS is a plus, as is a background in customer support thought leadership or best practices.
Hiring Manager Title
Chief Customer Officer
Functions
- Operations
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Vice President of Global Support in Boston, MA vacancy
- ...Deputy Chief Development Officer & Senior Vice President, Global Development About the Company Dynamic organization addressing climate change & pollution issues Industry Non-Profit Organization Management Type Non Profit Founded 1967 Employees...SuggestedShift work
$332k
...Alnylam Pharmaceuticals is seeking an accomplished and visionary Vice President, Global Scientific Communications to lead the strategic development... ...medical communication and publication strategies in support of innovative therapies. This individual will partner closely...SuggestedFull timeTemporary workWork at officeLocal areaFlexible hours$272.2k
...a strategic, enterprise‑minded individual to serve as Head of Global Market Access, Pricing, Health Economics and Outcomes Research... ...healthcare ecosystem. Partner effectively with franchises, markets, and support functions to execute global strategies and deliver core...SuggestedLocal area- ...Senior Vice President, Global Regulatory Affairs About the Company A clinical-stage biotechnology company pioneering next-generation precision oncology therapeutics. Industry Biotechnology Type Privately Held About the Role The Company is in search...Suggested
- ...Vice President of Global Channels About the Company Leading provider of cloud-based storage & file sharing solutions Industry Computer Software Type Privately Held, Private Equity-backed Founded 1999 Employees 501-1000 Categories Enterprise...SuggestedRemote workWork from homeWorldwide
- ...Vice President, Global Sourcing and Supply Chain About the Company Respected consumer products company Industry Consumer Services... ...supplier relationships, improving margin performance, and supporting new product development initiatives. This high-impact executive...Overseas
- ...Vice President, Global Sales About the Company Prominent provider of high-quality data, analytics & research services Industry Market Research Type Privately Held, Private Equity-backed About the Role The Company is seeking a VP of Global Sales...
- ...Vice President, Global Scientific Communications About the Company Pioneering public pharmaceutical company Industry Biotechnology... ...communication and publication strategies, particularly in support of innovative therapies. Key responsibilities for this role...Work at office
$10 per hour
...manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit... ...people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal...Work experience placementWork at officeJPMorgan Chase Bank, N.A.
Boston, MA3 days ago- ...personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial... ...Advisors, you will be responsible for managing the sales support staff and administrative staff for the branch. You will also be...Work at officeLocal area
J.P. Morgan
Boston, MA9 days ago $305k - $400k
...diseases that have high unmet need. As a global leader in the biology of the... ...a strategic, and highly collaborative Vice President & Global Head of Communications to lead... ...comprehensive, global communications strategy that supports business priorities, enhances...$110k - $177.5k
The Vice President, Communication Surveillance Compliance is a leadership role responsible for... ...execution, and oversight of State Street’s global communication surveillance program. This... ...with the Conduct Standards Committee to support investigations, findings, and...Temporary workWork at officeRemote workWork from homeFlexible hours- ...Shareholders, to oversee all matters related to executive compensation. The successful candidate will have over 10 years of experience in global compensation, with a strong emphasis on executive compensation, and will demonstrate excellent analytical and modeling skills. The...
$259k - $407k
BioSpace is looking for a Vice President of Global Executive Compensation to lead the strategic design and implementation of executive compensation and equity programs. Based in Boston, this role interacts closely with finance, legal, and executive teams to ensure compliance...$200k - $299k
...with internal stakeholders and key external partners. The Vice President, Global Public Affairs & International Policy Engagement is a senior... ...public health narratives, and ensures policy outcomes that support patient access, system resilience, and long‑term business sustainability...Temporary workRelocationShift workBioFire Diagnostics
Boston, MA1 day ago$90.25k - $136k
...meet their financial needs Provide leadership by actively supporting your assigned branches and protect the firm by following sound... ...people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal...Work experience placementJPMorgan Chase Bank, N.A.
Boston, MA3 days ago- ...help meet their financial needs Provide leadership by actively supporting your assigned branches and protect the firm by following sound... ...are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...Work experience placement
Chase
Boston, MA3 days ago - Vice President, HR Business Partner - Chief Revenue Officer (CRO) The Vice President, HR Business... ...lead people strategies that accelerate global growth, drive innovation, and enhance... ...design and workforce planning initiatives to support evolving GTM models. Align talent...Local areaShift work
- ABOUT MORGAN STANLEYMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities... ...), Client Experience (special client service initiates to support the client experience), Contract Management (manage contract lifecycle...Contract workTemporary workWork at officeRemote workWorldwide3 days per week
- ## Vice President, Global AI Sales SpecialistsApplylocations: North Carolina, USA: Boston, MA, USA: Virginia, USA: Texas, USA: Menlo Park (Flexible... ...offers the opportunity to influence global strategy, support the growth of a high-performing and inclusive organization,...Remote workWork from homeWorldwideFlexible hours
$80k - $140k
...IT Business Analyst, Assistant Vice PresidentCorporate Functions Technology (Legal & Security... ...an experienced IT Business Analyst to support enterprise Legal, Governance, and... ...including Legal Operations, Governance and Global Security / AccessDevelop and maintain data...Temporary workFlexible hoursState Street Corporation
Quincy, MA1 day ago$69k - $150k
BNY is a leading global financial services company that harnesses cutting‑edge AI and breakthrough... ...industries. We are looking for a Vice President, OPS Client Service Manager to join our... ...access to flexible global resources to support personal resilience and financial goals....Temporary workWork at officeFlexible hours- Procter & Gamble is seeking a Senior Executive Assistant to support the CEO of Grooming. The role requires advanced support to senior executives, coupled with excellent communication skills and the ability to manage complex organizational dynamics. Candidates must have...Full timeWork at office
- Dormont Manufacturing Co is seeking a Senior Executive Assistant in Boston to provide comprehensive support to the CEO of Grooming. The role includes managing schedules, prioritizing meetings, and coordinating travel logistics. The ideal candidate will have strong organizational...Full timeWork at office
- Harbourvest Partners (U.K.) Limited is looking for a Vice President, Events and Client Engagement to lead global client engagement and experiential marketing strategies. This pivotal role focuses on crafting impactful client experiences that strengthen relationships in...Remote work
- Daley And Associates, LLC is seeking a VP of International Reporting in Boston, MA to oversee the global accounting and reporting function for international subsidiaries. This full-time hybrid position requires managing multi-currency accounting, statutory reporting, and...Full time
$175k - $200k
Daley And Associates, LLC is seeking a Vice President of International Accounting to join their Boston office in a hybrid capacity. This senior... ...position promises significant visibility and impact within a global private equity firm. Qualified candidates should have a...Work at office- Israelvcforum is looking for a Vice President of Compensation who will lead the design and governance of global compensation programs to attract and retain talent. This role involves ensuring pay equity and compliance with regulations. The ideal candidate will have extensive...
$226k - $339.7k
...Summary We are seeking a strategic and highly technical Vice President to lead our global Cyber Exposure Management / Cyber Engineering & Architecture... .... Develop future-state enterprise security architecture supporting cloud transformation and AI adoption. Establish...Jobleads-US
Waltham, MA18 hours ago- Takeda is looking for a Communications Leader in Boston to drive the Global Supply Quality communications strategy. This role will engage stakeholders internally and externally while enhancing Takeda's brand and reputation. The successful candidate will have at least 1...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Global Support. Be the first to apply!
Related searches
- vp biotech Boston, MA
- vp compliance Boston, MA
- vice president support services Boston, MA
- vice president global communications Boston, MA
- vice president legal Boston, MA
- vice president of ecommerce Boston, MA
- vice president shared services Boston, MA
- vice president of revenue cycle Boston, MA
- vice president real estate development Boston, MA
- vice president corporate strategy Boston, MA