Windows Engineering Manager

Job Title:Windows Engineering Manager

Job Type: Full-time (New Position)

Work Model: Hybrid (3 days/week on-site)

Location Options: Plano TX or Reston VA

Base Compensation: USD $155000 $209000 / year

Bonus Potential: 20% Variable Target

Relocation Eligibility: Evaluated on a case-by-case basis

Work Authorization: Visa sponsorship is not available for this role

Position Overview

The Windows Engineering Manager leads the engineering delivery and operational support of our enterprise Windows endpoint platform. This role provides both technical direction and people leadership for a distributed team of approximately 810 desktop engineers and technicians responsible for the design deployment management security and overall lifecycle of end-user computing services across the organization.

As a trusted advisor to Digital Workplace leadership you will drive the enterprise end-user computing strategyensuring Windows platforms remain secure compliant reliable and aligned with core business objectives. You will balance strategic planning with operational execution to deliver a secure productive and consistent experience for our hybrid workforce.

Key Responsibilities

Strategic Leadership & Team Management

• Lead mentor and develop a distributed team of 810 desktop engineers and technicians fostering a culture of accountability continuous improvement and technical excellence.
• Drive the execution of the enterprise end-user computing strategy establishing engineering standards operational processes and platform modernization initiatives.
• Partner closely with cross-functional teamsincluding Infrastructure Information Security Network and Enterprise Operationsto deliver scalable resilient endpoint solutions.
• Manage day-to-day operations remove technical and organizational barriers and oversee platform health service performance and operational stability.

Enterprise Endpoint Management & Modernization

• Oversee Windows endpoint management device provisioning operating system lifecycle management and endpoint security capabilities for thousands of endpoints across multiple locations.
• Lead strategic initiatives including operating system upgrades (e.g. Windows 10 to 11 migrations) endpoint management modernization and device lifecycle programs.
• Champion modern endpoint initiatives leveraging technologies such as Microsoft Autopilot Windows 365 Cloud PC and Intune-first management strategies.

Technical Oversight & Operations

• Oversee zero-touch provisioning configuration management software distribution patching compliance and co-management models using Microsoft SCCM/MECM and Microsoft Intune.
• Drive automation across endpoint operations using scripting tools (e.g. PowerShell Python) to streamline workflows and enhance end-user experience.
• Ensure alignment with endpoint security best practices including drive encryption Endpoint Detection and Response (EDR) identity management OS hardening and desktop networking standards (LAN/Wi-Fi VPN DNS/DHCP).
• Support virtual desktop infrastructure (VDI) integration (e.g. Citrix VMware Horizon Azure Virtual Desktop) with the enterprise endpoint environment.
• Oversee enterprise testing strategies pilot programs proof-of-concept (POC) initiatives and vendor technical evaluations to provide data-driven recommendations for platform and tooling decisions.

Qualifications

Minimum Qualifications (Must-Haves)

• Experience: Minimum 6 years of overall IT engineering experience combined with 5 years in enterprise desktop or end-user computing roles including direct leadership responsibilities.
• Education: Bachelors degree in Information Technology Computer Science or equivalent practical experience.
• Windows & Endpoint Mastery:
  • Deep hands-on knowledge of Windows OS deployment imaging troubleshooting and lifecycle management in large enterprise environments supporting thousands of endpoints across hybrid models.
  • Expert-level experience with Microsoft SCCM/MECM and Microsoft Intune including software distribution patching compliance and co-management models.
• Modern Endpoint Initiatives: Direct experience with modern EUC models including Windows 365 Cloud PC Windows Autopilot Intune-first strategies or major OS migrations.
• Automation & Scripting: Proven ability to automate endpoint operations using PowerShell Python or similar languages to support zero-touch provisioning and configuration management.
• Security & Networking: Solid grasp of endpoint security best practices (encryption EDR identity hardening) and core desktop networking concepts (LAN/Wi-Fi VPN DNS/DHCP).
• VDI & Remote Computing: Strong understanding of virtual desktop technologies (Citrix VMware Horizon Azure Virtual Desktop) and their integration with endpoint environments.
• Leadership & Evaluation: Track record of leading enterprise testing strategies pilot programs vendor technical evaluations (POCs) and delivering data-driven platform recommendations.
• Innovation Mindset: Proven track record of enhancing user experience through automation modern support models or analytics.

Desired Qualifications

• Regulated Industry Experience: Prior experience in financial services or another highly regulated environment with strict compliance and high-availability standards.
• Vendor & Financial Management: Experience managing OEMs software vendors and third-party service providers including budgeting licensing optimization and contract oversight.