IT Support Specialist II
BioAgilytix
BioAgilytix seeks an IT Support Specialist II to provide remote and on-site technical support across multiple office locations. The role encompasses user account management, hardware troubleshooting, and infrastructure projects supporting bioanalytical research operations.
Responsibilities
- Respond to end-user IT service requests across multiple sites
- Add, move, and change user accounts and workstations
- Troubleshoot and resolve issues with corporate equipment and systems
- Support infrastructure and validated computerized system projects
Requirements
- Experience providing remote and deskside IT support
- Proficiency with user account and workstation provisioning
- Troubleshooting skills for printers, phones, and AV equipment
- Knowledge of corporate systems and network infrastructure
- Familiarity with validated computerized systems in regulated environments
Vacancy posted 6 days ago
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