Critical Facilities Technician

Job Description

Title: Critical Facilities Technician

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Location: Dallas, TX | Ashburn, VA | Phoenix, AZ

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100% Onsite

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Employment Type: Direct Hire

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Compensation: TBD

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Overview

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This position focuses on the operation, monitoring, maintenance, and troubleshooting of critical electrical and mechanical systems that support continuous data center operations. Responsibilities include maintaining power distribution systems, UPS equipment, backup generators, HVAC and cooling systems, and other essential facility infrastructure.

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Ideal candidates must have hands-on experience in electrical, mechanical, HVAC, industrial maintenance, or critical facility operations in a data center environment.

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The role requires strong troubleshooting skills, attention to safety, and the ability to support 24/7 operations.

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Responsibilities

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• Monitor, operate, inspect, and maintain critical electrical and mechanical systems to support reliable data center operations.
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• Perform preventive and corrective maintenance on UPS systems, backup generators, power distribution equipment, HVAC systems, and related infrastructure.
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• Conduct routine facility inspections, equipment rounds, and operational checks to identify potential issues.
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• Monitor electrical and mechanical equipment performance, including power consumption, temperature, cooling systems, and environmental conditions.
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• Respond to equipment alarms, system failures, and facility emergencies, escalating critical issues when necessary.
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• Troubleshoot electrical, mechanical, and HVAC equipment problems and assist with repairs under established safety procedures.
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• Support maintenance activities involving switchgear, transformers, automatic transfer switches (ATS), power distribution units (PDUs), and related equipment.
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• Use Computerized Maintenance Management Systems (CMMS) to manage work orders, maintenance schedules, equipment records, and service documentation.
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• Follow Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Operating Procedures (EOPs).
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• Coordinate with vendors, contractors, and internal engineering teams during maintenance, repairs, equipment testing, and infrastructure upgrades.
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• Follow electrical safety practices, Lockout/Tagout (LOTO) procedures, and applicable environmental, health, and safety requirements.
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• Maintain accurate maintenance records, inspection reports, equipment readings, and operational documentation.
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• Support continuous improvement initiatives to enhance facility reliability, safety, and operational efficiency.
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Required Skills, Experience & Education

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• Technical training, or an associate degree in Electrical, Mechanical, HVAC, or a related technical discipline preferred.
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• 2+ years of experience working on Data Center environment (MUST).
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• 3+ years of hands-on technical experience in electrical, mechanical, and HVAC environments.
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• Working knowledge of electrical or mechanical systems used in commercial, industrial, or mission-critical facilities.
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• Familiarity with power distribution systems, UPS equipment, generators, switchgear, or related electrical infrastructure.
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• Understanding of HVAC, cooling systems, and environmental controls.
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• Experience performing preventive maintenance, equipment inspections, troubleshooting, or repairs.
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• Ability to read and follow technical procedures, maintenance instructions, equipment manuals, and safety guidelines.
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• Familiarity with work order systems, maintenance documentation, or CMMS platforms.
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• Strong troubleshooting, problem-solving, and organizational skills.
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• Good written and verbal communication skills, with the ability to work effectively with engineering teams, vendors, and operations personnel.
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• Ability to work safely in an industrial or mission-critical environment.
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• Ability to work onsite and support rotating shifts, including nights, weekends, holidays, or emergency response as required.
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Preferred Qualifications

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• Hands-on experience with UPS systems, generators, ATS/STS, PDUs, transformers, and electrical switchgear.
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• Experience with CRAC/CRAH units, chillers, HVAC/R equipment, or other data center cooling systems.
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• Familiarity with Building Management Systems (BMS), Building Automation Systems (BAS), or electrical monitoring systems.
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• Knowledge of NFPA 70E, OSHA safety practices, and Lockout/Tagout procedures.
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• Experience coordinating contractors and vendors during equipment maintenance or repairs.
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• Relevant electrical, HVAC, mechanical, or industrial maintenance certifications.
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