Pro Customer Service/Sales

Job Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Responsibilities Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations. Provide outstanding service based on unique project needs. Meet monthly sales goals and other metrics to drive sales in the store. Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to ensure every Pro customer’s project is a success. Collaborate with teammates to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Qualifications Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need. Proven sales experience in a customer‑facing environment. Strong product knowledge and ability to provide tailored recommendations. Excellent organizational and teamwork skills. Employment Details Seniority level: Not Applicable Employment type: Full‑time Job function: Other Industries: Consumer Services #J-18808-Ljbffr The Home Depot