Enterprise Systems Administrator

Enterprise Systems AdministratorGreenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.Join our Technology Team as an Enterprise Systems Administrator located in various offices.We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.This role can be based in various offices, on a hybrid basis. This role reports to the Enterprise Monitoring and Systems Management Supervisor.Position SummaryThe Enterprise Systems Administrator is responsible for the day-to-day management, monitoring, security, and support of the firm's enterprise servers, applications, and cloud platforms. This role ensures the stability, security, and optimal performance of all enterprise infrastructure, with a focus on Microsoft technologies. The administrator proactively monitors system health, troubleshoots and resolves technical issues, investigates and remediates security incidents, and maintains the integrity of the server environment with regular security updates and patches. The position requires strong analytical skills and deep technical knowledge. This role also requires individuals who are trustworthy, reliable, and uphold strict ethical standards in all professional dealings. Flexibility to work non-standard hours and participate in on-call rotation is required.Key ResponsibilitiesManages, monitors, and supports Microsoft Windows operating systems, software applications, and related infrastructure services across the on-premises infrastructure and cloud platformsMaintains regular server and application security updates and patches to mitigate vulnerabilities and enhance system performance, following established server patch management processes and proceduresMonitors and analyzes performance, availability, and security alerts for servers, applications, and services, using various tools and methods, such as dashboards, alerts, reports, logs, etc.Conducts regular health and security checks on servers and related infrastructure services and implements security best practices and recommendationsConfigures and maintains security settings, access rights, and related controls to prevent unauthorized access, data loss, and other security threatsAdministers and supports Microsoft System Center Configuration Manager (SCCM) infrastructure, Active Directory Domain Services, and Microsoft Entra IDAdministers and maintains monitoring with Microsoft System Center Operations Manager (SCOM) while integrating Azure Monitor and Log Analytics workspaceProvides Tier 3 technical support, root cause analysis, and guidance for IT infrastructure, application, and security and monitoring-related issuesIdentifies and responds to security incidents and threats, following the incident response plan and procedures, and coordinates with other IT staff and external parties as neededDevelops and maintains automation scripts to automate administrative and routine tasksSupports project delivery and execution of tasks related to areas of team Collaborates with information security and compliance teams to ensure compliance with industry standardsStays current with emerging trends and best practices in infrastructure optimization and modernization, endpoint protection, identity management, cloud security, and AI model securityMaintains standard operating procedures and configuration documentation for infrastructure systems and processesQualificationsSkills & CompetenciesStrong expertise in Microsoft Windows operating systemsGood working knowledge of cloud platforms such as Microsoft AzureIn-depth knowledge of AD DS, Entra ID, DFS, ADFS, and LDAPStrong understanding of identity and access management and role-based access control conceptsWorking knowledge of SQL, IIS and SharePoint troubleshootingGood working knowledge of identity federation and multifactor authentication managementSolid understanding of authentication and authorization flowsSolid working knowledge of basic networking concepts, including TCP/IP, DNS, and DHCPStrong knowledge in monitoring and security tooling, such as antivirus, endpoint protection, identity protection, data loss prevention, application-based firewalls, SIEM, etc.Solid understanding and familiarity with Linux and MacOS systems preferredSolid scripting skills in PowerShell; experience with other scripting/programming languages is preferredAPI programming skills are preferredBasic understanding of AI model infrastructure security is preferredStrong analytical, critical thinking, and problem-solving skillsAbility to troubleshoot and resolve system, application, security, and performance issuesStrong communication, interpersonal, and cross-functional collaboration skillsAbility to articulate issues, risks, and proposed solutions to various levels of technology staff, management, and non-technical audiencesStrong attention to detail and accuracyAbility to document and maintain security and monitoring policies, procedures, and configurationsAbility to multitask efficiently yet prioritize and organize competing work demandsDemonstrated integrity and commitment to strict ethical standards in all professional dealingsProven record of reliability and dependabilityCandidate must be a self-starter and independent, yet function as an integral part of a teamProven ability to work independently and collaboratively in a fast-paced, and security-conscious environmentCandidate must demonstrate a high degree of initiative and motivationAbility to work flexible hours and be on-callEducation & Prior ExperienceBachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience5+ years of professional experience managing medium-to-large enterprise Microsoft Windows environments, preferably in a law firm or professional services environment5+ years of experience in systems administration, or similar technical rolesStrong experience with Microsoft Windows Server 2012-2025 and Windows 11Hands-on experience with cloud platforms such as Microsoft Azure, AWS, and GCPHands-on experience with Systems Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM/MECM)Solid experience managing all aspects of Active Directory Domain ServicesProven troubleshooting and technical issue resolution experienceExperience with WMI, Syslog, and Performance MonitorRelevant Microsoft certifications: Azure Security Engineer Associate and Identity and Access Administrator Associate, or equivalent are preferredGT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. Greenberg Traurig