Field Service Technician

Job DescriptionPosition Summary:OPEX Corporation is currently looking for a full time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.Responsibilities:This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipmentInstalling and setting up new equipmentInteract with the customer to determine the problemCompleting field service reportsKeeping the customer informed as repairs are made and answer any question that may arise.Interact with management as well as other personnel to analyze and correct any equipment performance issues.Completing and submitting weekly online timecards and expense reportQualifications:Associate's Degree in Electronics and/or equivalent hands-on job experience.Must have excellent customer service skills.Possessing a driver's license, insurance and a reliable vehicle.Ability to lift at least 25 pounds independently.Ability to maneuver a job site, including small spaces in around our equipment.Physical/Work Environment:Due to our large variety of clients worker could potentially conduct work in an office or warehouse environmentCommuting for an extended period of time throughout duration of shiftMust have the ability to lift heavy machine parts while on dutyAbility to maneuver a job site, including small spaces in around our equipmentSquatting, bending, kneeling, reaching overhead, reaching forward will occur while on the jobHourly Rate:$25.00-30.00/hr, depending on experienceAbout UsCompany OverviewOPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.At OPEX, we are Next Generation Automation.Benefits:Full medical, dental and vision with low employee contribution ratesPaid holidays and PTO allowance401k with matching and profit sharingBasic life insurance, short term and long-term disabilityTuition reimbursement availableOPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.Job InfoJob Identification 2618Posting Date 07/14/2026, 03:42 PMJob Schedule Full timeLocations Canton, MA, United States Providence, RI, United StatesSalary Range $25.00-30.00/hr, depending on experience