Clinical Business Analyst (Epic)

Senior Clinical Business Analyst (Epic - Inpatient Documentation) Location: New York

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About the Role

We're hiring a senior clinical business analyst to lead Epic EpicCare Inpatient Documentation work - orders certification, MST build, curriculum and e-learning development, and provider personalization training. You'll drive requirements gathering, testing, and process improvement across clinical and technical teams, while mentoring junior analysts.

What You Bring

Must-Have

2 5 years' experience with Epic EMR and/or other clinical applications

Master's or advanced clinical degree plus 2 years leading requirements work for clinical/health IT software (or 1 year in clinical/healthcare admin), OR a Bachelor's plus 5 years of equivalent experience, OR an equivalent combination of education and experience

Willingness to work beyond scheduled hours as project needs require

Nice-to-Have

Epic Certification

Clinical background

At least 2 full life-cycle implementations

Relevant specialty certifications (national program, state, professional society, or academic/technical institution) - creditable month-to-month toward required experience, up to one year

What You'll Do

Requirements & Documentation

Gather and document business and clinical requirements through end-user, stakeholder, and sponsor interviews

Translate findings into conceptual data models, process flows, and technical specs for developers

Produce business, functional, and technical requirements docs per department standards

Capture data sources, user types, interface components, navigation flow, reporting, and admin system needs

Define external interfaces, constraints, quality gaps, and other non-functional requirements

Manage baseline requirement changes through formal change control

Project & Stakeholder Coordination

Flag risks, concerns, and ambiguities to the project management team and help shape solutions

Partner with PMs to keep requirements documentation on schedule

Plan, run, and follow up on meetings and workgroups

Build and deliver project presentations; contribute to special projects as needed

Quality, Testing & Support

Confirm the dev team addresses all defined requirements, working alongside QA

Ensure quality output aligns with internal policy and industry standards

Write test plans, release notes, and user/training materials

Plan and support unit acceptance testing and deployment rollouts

Handle end-user and application support, including defect troubleshooting

Leadership & Process Improvement

Train, mentor, and evaluate Junior Clinical Business Analysts and other project team members

Supervise and direct Level I/II analysts, consultants, and assigned team members

Interview candidates for junior analyst and related project roles

Lead process improvement initiatives across projects and applications; identify gaps and propose change strategies

Founded in 2014, ConglomerateIT is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.

ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.