Busser

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual's taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

The primary duty and responsibility of the Busser is to clean and set up tables in the outlet and perform other food service-related duties, including general cleaning and setup, ensuring that empty tables are ready to receive new guests. The Busser provides friendly, courteous, and efficient food and beverage service to all guests of E11EVEN Club Hotel & Residences restaurant outlet(s).

Responsibilities

• Clear, sanitize, and reset vacated tables to exact restaurant service standards within the target time frame.
• Discretely remove finished plates, glassware, silverware, and debris throughout the guest's meal without interrupting their dining experience.
• Ensure salt and pepper shakers, sugar caddies, napkins, and clean silverware are fully stocked and properly positioned on each table.
• Assist front-of-house staff by greeting newly seated guests, pouring water, and providing bread service or initial menu placements when necessary.
• Keep service stations, side stands, and bus stations clean, organized, and stocked with clean glassware, trays, linen, and silverware throughout the shift.
• Sweep around tables, quickly address liquid spills or dropped items, and remove debris from walkways to maintain safety and compliance with health codes.
• Transport soiled glassware, chinaware, and silverware to the dishwashing station safely and efficiently, organizing items to prevent breakage.
• Sort and return clean plates, bowls, and silverware to designated service stations promptly so floor staff never experience shortages during peak service.
• Empty dining room trash receptacles and dirty linen hampers regularly and maintain clean station floors.
• Perform other related duties as assigned by management.

Qualifications

• High school or equivalent education required.
• Previous experience in a fast-paced restaurant, upscale dining, or hospitality environment is preferred, though entry-level candidates with a strong work ethic will be considered.
• Ability to stand, walk, bend, and carry heavy trays or bussing tubs weighing up to 35-50 pounds for extended periods (shifts typically range from 6 to 8 hours).
• Strong interpersonal skills with the ability to communicate clearly and professionally with servers, hosts, culinary staff, and management under pressure.
• High standard of personal hygiene, impeccable focus on cleanliness, and dedication to upholding brand service guidelines.
• Flexibility to work evening shifts, weekends, holidays, and high-volume brunch or dinner service periods.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 11/8/2026 and will remain open for at least 60 days.