Quality Manager

Overview Position: Quality Manager Department: Administrative Reports to: CEO Exemption Classification: Salary, Non-exempt Are you passionate about building systems that create excellence? Do you thrive at the intersection of quality, environmental stewardship, operational performance, and continuous improvement? We're looking for a Quality Manager who will play a critical leadership role in advancing our Quality and Environmental Management Systems while driving a culture of accountability, innovation, and operational excellence throughout the organization. This is more than a compliance role. You\'ll be a strategic partner to leadership, a champion for continuous improvement, and a hands-on contributor who helps transform ideas into sustainable processes and measurable results. What You'll Do As our Quality Manager, you\'ll lead the development, implementation, and continuous improvement of our integrated Quality and Environmental Management Systems (QMS/EMS), ensuring compliance with ISO standards while helping the business achieve its strategic objectives. Key Responsibilities Lead and maintain ISO 9001 and ISO 14001 management systems across multiple business divisions Serve as the organization\'s Management Representative and primary liaison with customers, auditors, registrars, and regulatory stakeholders Partner with leaders across the company to strengthen processes, improve performance, and drive operational excellence Develop and maintain procedures, work instructions, process maps, and quality documentation Lead internal audit programs and coordinate external certification and surveillance audits Analyze performance metrics, customer feedback, audit results, and operational data to identify opportunities for improvement Champion Lean initiatives including: 5S, Kanban, Value Stream Mapping, Visual Management, and Process Flow Optimization Facilitate management reviews and communicate system performance, risks, and improvement opportunities to executive leadership Drive corrective and preventive actions (CAPAs) to closure while supporting cross-functional problem solving Promote a culture of quality, safety, environmental responsibility, and continuous improvement throughout the organization A Hands-On Leadership Opportunity This role combines strategic leadership with active participation. You'll Spend Time Collaborating with executives on organizational goals Coaching managers and process owners Walking the manufacturing floor to identify opportunities and risks Supporting customer quality requirements Leading audits and management reviews Developing quality documentation and system improvements Training and mentoring internal auditors If you enjoy building systems, solving problems, and seeing the direct impact of your work across an organization, this position offers a unique opportunity to make a lasting difference. What We're Looking For Required Qualifications Bachelor\'s degree in Engineering or a related technical discipline Experience implementing and maintaining Quality Management Systems Working knowledge of ISO 9001 and ISO 14001 requirements Strong analytical and problem-solving abilities Excellent communication and presentation skills Proficiency with Microsoft Office, including Excel data analysis and reporting tools Preferred Qualifications Experience leading internal audit programs Project management experience Lean Manufacturing or Operational Excellence experience Environmental, Health & Safety (EHS) experience Knowledge of ISO 45001 principles and practices You\'ll Be Successful If You Are... A natural leader who influences through collaboration Passionate about continuous improvement and operational excellence Comfortable working with executives, customers, auditors, and frontline employees Data-driven and focused on measurable results Detail-oriented while maintaining a strategic perspective Motivated to build systems that improve performance and create lasting value Why Join Us? At CTG, quality isn\'t a department—it's a mindset. You\'ll have the opportunity to work directly with executive leadership, influence company-wide initiatives, strengthen customer satisfaction, improve environmental performance, and help shape the future of our organization. If you\'re ready to lead meaningful change, drive continuous improvement, and make a measurable impact every day, we\'d love to hear from you. #J-18808-Ljbffr Cleaning Technologies Group