Clinic Supervisor
Balance Health
Practice ManagerBalance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business, and delivering exceptional patient care.Our SoCal Foot Care brand is committed to providing the highest quality podiatric care to the greater San Diego community, apply today and begin your career journey with us!Under the direction of the Director of Operations, the Practice Manager partners with physicians and all members of the team performing a full range of office management / administrative duties. Responsible for creating a positive patient experience and ensuring smooth workflow within the practice as this role is the frontline representative of the office while also ensuring the back office runs smoothly. This position requires demonstrated excellence in administrative and operational functions. The successful candidate must possess the ability to maintain a confident, focused, and professional persona while accommodating different work styles and personalities and all while demonstrating consistent sound judgment, making timely decisions in complex situations, and setting priorities among multiple projects is critical. Being meticulous and having consistent and timely follow-through will be essential to success in this role.Essential Functions:Manages all aspects of day-to-day operations for assigned practice locations.Direct management of the medical office team ensuring proper staffing.Performs team member evaluations.Liaise closely with doctors to help identify areas of improvement.Perform monthly OIG checks for all team members and vendors.Works closely with the Chief Compliance Officer.Creates and manages both doctor and office personnel schedules.Develop and implement standardized work.Ensure patient services are provided in an effective, efficient, kind, and professional manner.Train front office personnel on how to properly perform patient registration/check in.Works to help ensure steady workflow patterns throughout the office.Lead focus on optimizing patient satisfaction and experience.Strive to maintain good working relationships with peers, physicians, and all team members.Assists physicians in renewing medical, DEA, Fluoroscopy, and Radiology licenses.Renew business licenses and fictitious name permit in a timely manner.Efficient management of medical and office supplies.Inspect fire extinguishers monthly.Ensures Ramp process / protocol is followed for business reimbursement.May organize office and/or lunch meetings as needed or requested.Performs other duties as requested.Locations include:SoCal Foot Care – San Diego, CA 3424 1st Avenue, San Diego, CA 92103SoCal Foot Care - Chula Vista 890 Eastlake Pkwy, Suite 103, Chula Vista, CA 91914SoCal Foot Care - La Mesa - Grossmont 5565 Grossmont Center Dr, Bldg 3, Suite 152, La Mesa, CA 91942Qualifications:Bachelor's degree preferred with 3-5 years demonstrated experience in health care environment.Ability to build rapport and interact effectively with personnel at all levels.Always demonstrates highly ethical behavior and good judgment.Effective listening, verbal, and written communications skills.Experienced with ensuring time/project management and demonstrates critical thinking skills.Flexible with the ability to successfully manage ever-changing priorities.Demonstrated ability to professionally respond to stressful situations.Leads by example always portraying the Company in a highly professional manner.Must possess strong leadership skills and be able to oversee and coordinate office operations.Must be able to solve problems that arise in the office on a day-to-day basis.Must have current knowledge of the current healthcare systems and operations.Willingly accepts additional assignments as requested.Reflects the desire to participate and function as a true collaborator.Ensures accurate, timely completion of assigned responsibilities.Respectfully accepts coaching and guidance provided constructively.Understands office gossip is frowned upon by leadership and refrains in participating in such.PC Proficient with good knowledge of Microsoft Office, including Word, Excel, and Outlook.Ability to operate and monitor basic office equipment.Legal eligibility to work in the United States without sponsorship now or in the future.Ability to successfully pass a background investigation / pre-employment screening.
$68k - $136k
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