Certified Medical Assistant (CMA) Duke Primary Care-Holly Springs Pediatrics

Certified Medical Assistant

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke University Health System is designated as a Magnet organization. Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000+ registered nurses. Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility).

Duke Primary Care in Holly Spring offers comprehensive family medicine and lab services in one location. For adults, services include internal and family medicine, annual physicals, preventive care, sick visits, immunizations, chronic illness management, women's health care, and diagnostic tests like lab work and X-rays. For children and adolescents, care includes well-child visits, routine checkups, physicals, immunizations, and management of conditions like asthma, allergies, and diabetes.

Open 8am - 5pm Monday to Friday.

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative duties include answering telephones, greeting patients, updating and filing patient medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admissions, arranging for laboratory services, and handling billing and bookkeeping.

Clinical duties include assisting medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examinations and procedures, assisting the physician during the examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests on the premises, disposing of contaminated supplies, sterilizing medical instruments, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in patient record. Prepare and administer medications as directed by a physician, authorize drug refills as directed, telephone prescriptions to a pharmacy, draw blood, prepare patients for x-rays, tests and procedures, take electrocardiograms, remove sutures/staples, and change sterile and non-sterile dressings.

Required qualifications at this level include graduation from an accredited Medical Assistant program strongly preferred. High school or GED graduation required. Experience Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills. Medical terminology. Levels II and III -- Ability to independently seek out resources and work collaboratively.