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Luxury Retail Team Lead - Client Experience & Growth

brobstongroup.com - Jobboard

Summary

The Team Lead at Louis Vuitton Tysons Galleria is an in-store supervisory role responsible for mentoring and developing the sales team, building long-term client relationships, and supporting the Store Director to achieve sales goals. The Team Lead champions the client experience, contributes to operational excellence, and may lead a specific product category to drive business results.

Responsibilities

  • Mentor, develop, and support the sales team alongside the Store Director and Team Managers.
  • Drive client acquisition and retention by building strong client relationships and delivering exceptional service.
  • Lead selling and floor management to achieve sales targets and maintain market positioning.
  • Champion a product category when applicable and co-create strategies to grow business.
  • Oversee store operations to ensure high standards, organization, and efficient processes.

Requirements

  • Strong communication and interpersonal skills with a client-centric approach.
  • Proven ability to mentor and motivate a retail team and deliver sales results.
  • Entrepreneurial attitude, market awareness, and the ability to identify client needs.
  • Experience in luxury retail or high-end client service preferred.
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Vacancy posted 23 hours ago
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