Medical Administration Specialist

Medical Administration Specialist

With established guidelines, the HOD may be delegated the authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise. Duties include but are not limited to:

• Represents management in (non-policy making) administrative matters and matters pertaining to the lawful retention of veterans in the VAMC
• Maintains continuity of functions and provides full medical administrative support during other than normal ours of duty to clinical and administrative medical center staff
• Interprets VA rules and regulations relating to determining legal entitlement to benefits relating to hospital admission; nursing home, dental, domiciliary, Community Care (outside VA), and outpatient care; dental treatment; prosthetic appliances; patient transfer; and beneficiary travel
• Coordinates the resolution of medical legal problems concerning the medical center
• Ensures that appropriate legal, regulatory, and policy requirements are met
• Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters
• Provides administrative authority, guidance, and decision making to Medical Officer of the Day (MOD), Nursing Officer of the Day (NOD), and other similarly named Nurse and Medical positions in charge after hours
• Provides orientation and situational technical advice to physicians regarding VA policies and procedures
• Assists in responding to emergencies, determines priorities and nature of action to be taken
• Coordinates non-routine contacts received at the medical center after regular operating hours
• Establishes and maintains liaison with Public Affairs Officer, whenever applicable
• Acts as an advisory resource to all personnel assigned to other than normal tours of duty, such as medical clerks, telephone operators, file room personnel, admitting and clinic clerks and Contact Representatives

Work Schedule: Varies (day, night, evening, weekend, & holidays)