Manager 3PL Operations, Warehousing, & Logistics

Company DescriptionAt Dr Reddy's "Good Health Can't Wait" By joining Dr Reddy’s, you will contribute to making the breakthroughs of tomorrow a reality today! From making medicines more affordable to discovering innovative treatment options to satisfy unmet medical needs, we are dedicated to helping people lead longer and healthier lives. We are seeking dynamic and energetic individuals ready to inspire, ready to make a difference for their community and every community.Job DescriptionWe are seeking 3PL Lead Associate Operations, Warehousing & Logistics expert who will be supporting seamless inbounding, warehousing, transportation, delivery, and inventory management for all products flowing through our third‑party logistics (3PL) provider. This role partners with commercial teams, supply chain, warehousing, transportation, and cross‑functional stakeholders to drive operational excellence, monitor 3PL performance, launch new products, and support continuous improvement initiatives.Responsibilities3PL Operations & Inventory ManagementAssist with day‑to‑day 3PL operations management (inbounding, pick/pack/ship, inventory, returns) to ensure accurate and timely product movement through to customer delivery.Publish daily UnPGI orders and daily prior‑day sales‑invoiced reports; conduct weekly claims reviews to drive corrective actions.Own customer‑critical shipments and expedite resolution of service deviations.KPI & Performance Management Track, and enforce 3PL KPIs including: On‑Time Receiving, Shipment Accuracy, On‑Time Shipping, Net Inventory Accuracy, and Returns Processed On Time.Trigger and manage quarterly performance improvement plans (PIPs) when required.Finance Controls & Cost Management Review warehouse and transportation invoices. Validate overtime and ad‑hoc labor charges. Track expedited shipments. Assist with managing budget performance to targets.New Product Introduction (NPI) / LaunchLead bi‑weekly internal launch timeline reviews and tracker; ensure MDM, SDS, and all setup elements are completed internally and with the 3PL.Ensure launch orders ship on the expected date; manage transportation through delivery.Compliance, Quality, and DSCSAEnsure SOP adherence and audit readiness; maintain licensing records; collaborate with QA on SOP development and audits.Establish connectivity and implement DSCSA requirements between company systems and the 3PL for end‑to‑end product traceability.3PL Capability & Special ProjectsAssess 3PL capabilities and constraints; scope and lead non‑standard requests (e.g., inspections, rework, repack) with clear feasibility, timelines, and compliance safeguards.Communicate capacity limits and execution plans to cross‑functional teams (CFTs).Business Reviews & Capacity PlanningAssist internal/external CFT planning; provide volume forecasts and ensure the 3PL develops labor plans to meet demand.Monitor and approve overtime requests and ad‑hoc labor.Facilitate weekly management reviews and quarterly business reviews (QBRs).Customer & Stakeholder Relationship ManagementServe as liaison across Customer Care, Commercial, Finance, and Operations.Assist with root‑cause actions and change initiatives to enhance service.QualificationsEducation & Experience:Bachelor’s with 5+ years’ experience in Logistics, Operations Management, or a related field.Experience with inbound/outbound logistics, warehousing operations, and controlled substances.Business understanding: logistics & warehouse operations; customs and FDA clearance; GMP/GDP/GWP/cGMP/FDA/USCBP compliance requirements.Preferred location in Midwest United States (Kentucky, Indiana, Ohio, Tennessee)Skills/Attributes: Customer Relationship ManagementMaterial HandlingOutbound LogisticsProduct RecallSupply InventoryWarehouse ManagementAdditional InformationMust be a U.S. citizen or lawful permanent resident of U.S. or otherwise authorized to work in the U.S. without requiring visa transfer or sponsorship, now or in the future.Dr.Reddy's Laboratories offers a competitive total rewards package including base salary determined on the basis of role, experience, skill set and location. Additionally, employees are eligible for an annual discretionary bonus, and benefits including comprehensive health care coverage, retirement savings plan and leave benefits. Additional details about total compensation and benefits will be provided during the hiring process.Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.Equal Opportunity EmployerAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.SummaryType: Full-timeFunction: Customer ServiceExperience level: AssociateIndustry: Pharmaceuticals