Senior Marketing Operations Manager

TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their dreams and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our expertise in real estate and using AI-based technology to help operators qualify renters faster while mitigating the risk of rental income loss. With $5B+ in rent and deposits guaranteed, we work with 9 of the country’s top 10 operators and have been named one of Inc. 5000’s fastest‑growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500. The role: We’re looking for a Senior Marketing Operations Manager who is hands‑on and technically fluent in HubSpot. This role plays a critical part in executing and scaling our email and automation program, with a focus on template architecture, targeted deliveries, and testing. You will work within a mature HubSpot environment that relies on custom objects, custom association labels, and advanced workflow logic to deliver highly personalized, context‑aware lifecycle communication at scale. This role partners closely with cross‑functional stakeholders to translate complex business requirements into reliable, maintainable email systems. What You’ll Do: Collaborate with teams to support their email goals through direct contributions and enabling them to self‑serve Leverage a complex HubSpot data model to segment audiences and target emails Create, edit, and maintain HubSpot email templates and custom modules that are reusable, scalable, and on‑brand Write and maintain HubL code to customise email templates and modules, including logical operators and loops to support dynamic content Migrate legacy emails into updated templates and modules Debug rendering, tokenisation, and data issues across email clients Document templates, modules, and patterns so they can be reused confidently by others Architect lifecycle systems that scale as the data model, tooling, and business needs evolve Define KPIs, build scalable reporting, proactively identify performance gaps, and drive data‑backed experimentation to improve engagement, deliverability, and downstream business impact What We’re Looking For: 5+ years of experience in a similar role building, targeting, sending, and analysing emails in HubSpot Proficient in HTML/CSS and can code email templates from scratch Strong working knowledge of HubL, including conditionals and dynamic logic Experience working with custom objects and association labels in HubSpot Proven ability to build and maintain complex workflows with layered branching logic Technical, data‑driven approach to email marketing Exceptional project management skills with the ability to manage multiple initiatives simultaneously and prioritise accordingly to meet deadlines amid ambiguity Ability to work up, down, and across all levels of the organisation, i.e., Analysts to C‑Suite A roll‑up‑your‑sleeves mentality with excitement to research and learn what you don’t know Benefits: Opportunities to make an impact within a fast growing company Medical, dental, & vision insurance, beginning day one Health savings account with employer contribution Flexible spending accounts (healthcare, dependent care, commuter) 401(k) Generous PTO and paid holidays Flexible working hours Paid parental leave Company sponsored short and long term disability Base Salary The base salary range is between $130,000‑$165,000 annually. Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above. TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all. Department: BizOps & Strategy #J-18808-Ljbffr