Loan Officer

Job Description

Company Description Safetrust Mortgage LLC (NMLS #2178036) is an Equal Housing Lender licensed in multiple states, including Michigan, Colorado, Texas, Florida, South Carolina, Georgia, Illinois, Virginia, California, and Connecticut. The company focuses on providing quick, accurate, and personalized mortgage guidance in a constantly changing market. Safetrust Mortgage offers a wide range of loan programs and online tools, including calculators and a secure application process, to help customers make informed financing decisions. The team of experienced loan officers is committed to helping clients select the mortgage option that best fits their needs and goals. Safetrust emphasizes customer service, accessibility, and ongoing support through phone, fax, email, and online appointments.
Role Description The Mortgage Loan Officer is a full-time, hybrid role based in Michigan, United States, with some work-from-home flexibility. This role is responsible for originating residential mortgage loans, guiding clients through the financing process, and providing clear, accurate information about loan options and requirements. Day-to-day tasks include consulting with prospective borrowers, collecting and analyzing financial documentation, preparing and submitting loan applications, and ensuring compliance with lending regulations and company policies. The Mortgage Loan Officer will collaborate with internal teams, real estate professionals, and other partners to facilitate smooth loan processing and timely closings. The role also involves maintaining strong client relationships, following up on leads, and using digital tools and systems to manage pipelines and deliver a high-quality customer experience.
Qualifications

• Strong customer service, relationship-building, and interpersonal skills, with the ability to communicate complex financial information clearly and respectfully.
• Sales, lead generation, and consultative selling abilities, with a focus on understanding borrower needs and matching them to appropriate loan products.
• Analytical and financial assessment skills, including reviewing income, credit, and asset documentation to determine loan eligibility and risk.
• Knowledge of mortgage lending practices, loan products, and regulatory requirements (e.g., RESPA, TILA, fair lending standards).
• Proficiency with mortgage origination software, CRM tools, and standard office applications; comfort working with online applications and calculators.
• Excellent organizational and time-management skills, with the ability to handle multiple files, deadlines, and stakeholder communications.
• Ability to work effectively in a hybrid environment, both independently and collaboratively with in-office and remote team members.
• Prior experience as a Mortgage Loan Officer or in residential lending, banking, or financial services is strongly preferred.
• Active Mortgage Loan Originator (MLO) license in Michigan, or eligibility and willingness to obtain and maintain appropriate licensing.
• High school diploma required; associate or bachelor’s