Customer Service Representative
Wheelchairs of San Mateo
Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Schedule appointments
Patient file processing
Post insurance payments
Communicate effectively with team
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Scheduling experience
Apple Computer experience
Organizational Skills
Company Description Sales and service of Custom Power and Manual Wheelchairs.
Custom Vehicles Adaptations for disabled Drivers. Company Description Sales and service of Custom Power and Manual Wheelchairs.\r\nCustom Vehicles Adaptations for disabled Drivers.
Vacancy posted 5 days ago
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