Workers Compensation Case Manager

Job Description

Job Description

Location: Chicago, IL (Hybrid Eligible)

Department: Workers’ Compensation

Employment Type: Full-Time

Compensation: $45,000-$50,000

About Malman Law

Malman Law is a nationally recognized personal injury law firm dedicated to providing compassionate, high-quality legal representation to our clients. We pride ourselves on a collaborative, professional, and growth-oriented culture where team members are supported, challenged, and valued.

We are currently seeking a client-focused and detail-oriented Workers’ Compensation Case Manager to join our team. This role plays a key part in supporting attorneys, guiding clients through the legal process, and ensuring cases progress efficiently in a fast-paced legal environment. Position Summary

The Workers’ Compensation Case Manager serves as a primary liaison between clients, attorneys, medical providers, and insurance adjusters. This role is responsible for managing case activity, maintaining communication, and assisting with documentation and filings to support successful case outcomes.

The ideal candidate is highly organized, proactive, and comfortable managing multiple priorities while delivering excellent client service. Key Responsibilities

• Serve as the main point of contact for clients, insurance adjusters, and medical providers.
• Maintain regular client communication and provide case updates.
• Monitor and manage complex case elements including TTD, PPD, MSA considerations, and trial preparation support.
• Collaborate with attorneys and legal support staff to guide clients through each phase of their case.
• Order, review, and manage medical records and billing documentation.
• Prepare and file motions, case statuses, and related documentation with the Illinois Workers’ Compensation Commission (IWCC).
• Track deadlines and ensure timely follow-up on outstanding items.
• Maintain accurate and organized case files within the firm’s case management system.
• Support attorneys with trial preparation and case development as needed.
• Perform additional duties as assigned.

Qualifications & Experience

• Bachelor’s degree strongly preferred.
• Prior legal or workers’ compensation experience strongly preferred.
• Client-facing or customer service experience preferred.
• Excellent organizational and communication skills.
• Strong multitasking and deadline management abilities.
• Highly self-motivated and capable of working independently.
• Proficiency in Microsoft Word and Excel.
• Willingness to learn case management software.
• Willingness to work overtime as needed.

Work Environment & Schedule

Full-time position based in our Chicago office. Hybrid eligibility based on tenure, performance, and business needs. Standard business hours Monday through Friday, with overtime as needed.

Compensation & Benefits

• Salary range: $45,000-$50,000 annually.
• Medical, dental, and vision insurance options.
• 401(k)
• PTO accrual with 15-day annual cap for non-attorney roles.
• Paid holidays.
• Professional development opportunities.

Equal Employment Opportunity

Malman Law is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Use of Artificial Intelligence in the Hiring Process

Malman Law uses ADP Workforce Now as our ATS. AI-enabled tools may assist with application organization and candidate matching, but all hiring decisions involve human review. Candidates are evaluated fairly and without automated decision-making.

Notice to Recruiters and Agencies

Malman Law does not accept unsolicited resumes or referrals from agencies. Unsolicited submissions become property of the firm without obligation.