Legal Receptionist & Senior Service Specialist

It's fun to work at a company where people truly believe in what theyare doing! Job Description: We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's downtown Tampa office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities and providing various administrative support such copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team. Essential Job Responsibilities Reception includes answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner, following security protocol for the office to ensure guests are registered prior to arrival, and performing other administrative duties as requested Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect all conference rooms and guest offices to ensure they are clean, stocked with supplies, and ready for use. Place catering orders for meetings and events. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed Audio Visual (AV) Set-ups – Check AV set-ups in advance of meetings to ensure all equipment is working properly. Work with the help desk to troubleshoot technical issues. Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance Copy Services includes accurately producing copy, print and scan projects per written instructions Mail Services includes preparing outgoing packages, mailing labels, and applying metered postage to outgoing mail. Sorting, logging accountable packages, and distributing incoming mail Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns Works independently on assigned production tasks Handles client complaints as they arise such as lost parcel, damaged packages, untimely deliveries and other similar situations Other duties as requested Qualifications & Requirements High School Diploma or GED Minimum of 1-year professional level work experience in a production setting Previous experience in a client service-oriented field, preferably as a Receptionist Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel Ability to multitask with attention to detail Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time The Compensation range for this role is up to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. This position is part of the Opensity Solutions team. For Information on Opensity’s benefits please visit opensitybenefits.com. Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers. It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Epiq