Community Manager

ARK Homes For Rent is a growing Build-to-Rent company seeking an energetic and results-driven Community Manager to lead the lease-up of our new 239-home community in Bethlehem, GA. This is a hands‑on leadership role where you will lead the leasing charge from the front while coaching and developing your leasing team. You will be responsible for achieving occupancy goals during the critical lease‑up phase while managing all aspects of property operations, resident relations, and financial performance. The ideal candidate combines operational expertise with genuine people skills, bringing a calm and strategic approach to problem‑solving while maintaining a positive environment for both residents and team members. We are looking for someone who takes initiative, brings new ideas to optimize company strategy, and thrives in a fast‑paced, growth‑oriented environment. You will work in close partnership with regional leadership while making a meaningful impact on your community. Key Responsibilities Lease‑Up Execution & Sales Leadership Lead the leasing charge from the front, conducting property tours, responding to inquiries, and converting leads into signed leases alongside your leasing team. Execute strategic leasing plans to achieve rapid occupancy during the critical lease‑up phase. Coach and develop your leasing team, setting clear expectations and providing regular feedback to drive performance. Maintain high closing ratios and meet and exceed monthly move‑in targets for the community. Analyze why prospects choose us (or don't) and use those insights to refine your team's approach. Develop partnerships with local employers, businesses, and high‑traffic venues to create a steady pipeline of qualified leads. Operations & Property Management Oversee all aspects of leasing operations, including preleasing, home delivery, vacant inventory management, rent specials, and lease renewals. Monitor your maintenance team's operations, coordinating warranty and non‑warranty work to ensure timely completion and resident satisfaction. Manage unit turns efficiently, minimizing vacancy time while maintaining quality standards. Communicate with vendors regarding services and repairs, ensuring all work is completed to satisfaction and within budget. Address property‑related issues including resident access to amenities, gate codes, violations, and complaints. Manage budget and P&L responsibilities, analyzing financial reports to make data‑driven decisions. Track and manage collections and delinquency issues, maintaining healthy accounts receivable. Oversee property‑level Accounts Payable, ensuring accuracy of invoices and expenses. Implement revenue optimization strategies, including rent pricing and expense control measures. Consistently meet and exceed NOI and occupancy targets. Resident Relations & Customer Experience Serve as the primary contact for resident relations, addressing inquiries, concerns, and service requests in a timely and professional manner. Create a positive living experience that drives resident retention and referrals. Build community culture and resident engagement through events and ongoing communication. Resolve resident disputes and conflicts with professionalism and empathy. Problem Solving & Decision Making Remain calm under pressure, handling resident escalations, maintenance emergencies, and staffing issues with composure. Exercise sound judgment in determining when to act independently versus escalating to regional leadership. Anticipate challenges before they become problems, thinking strategically about community needs. Coordinate special projects and initiatives related to the assigned portfolio. Data Integrity & Documentation Maintain accurate and up‑to‑date resident and property records in our digital systems, including leases, addendums, and communications. Ensure all digital documentation is organized and in compliance with company standards and fair housing regulations. Monitor and report on weekly leasing activity, traffic sources, and conversion rates. Collaborate with leadership to adapt strategies as needed. Qualifications Minimum of 5 years of experience in Build-to‑Rent or multifamily property management. Lease‑up experience with Build-to‑Rent, student housing, or market rate communities preferred. Proven track record of managing, training, and supervising staff with the ability to motivate and lead others to achieve company goals. Real Estate License (or willingness to obtain within 90 days). Valid driver's license and reliable transportation. Ability to work flexible hours including weekends as needed. Competitive compensation package. Performance‑based bonus opportunities tied to occupancy and leasing goals. Comprehensive benefits including Medical, Dental, and 401K. Paid Time Off and holiday schedules. Opportunity for growth as ARK Homes For Rent continues to expand its portfolio. Why Join Us ARK Homes For Rent is a fast‑paced, growth‑oriented company where initiative and innovation are valued. As a Community Manager, you will work in close partnership with regional leadership while having the opportunity to make a real impact on your community and contribute ideas that shape company strategy. This role is ideal for someone who wants to lead from the front during an exciting lease‑up phase and grow alongside a company that is actively expanding its portfolio. #J-18808-Ljbffr ARK Homes For Rent