Transition Supervisor

Transition Supervisor
ONON CFS OnCare Healthy Transitions
Syracuse, New York - Onsite
Exempt, FT 40 Hours 
Compensation: $62,000

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Transition Supervisor to join our team of nearly 500 employees. CCSI is contracted by Onondaga County Department of Children & Family Services (OC CFS) to provide program management services, including specialized staffing. Transition Supervisor is assigned to manage and oversee Transition to Independence (TIP) Team, comprised of transition facilitators (peer support or credible messengers). Position aims to ensure TIP team members provide high level of day-to-day delivery of services that meet or exceed quality standards of care to children and families, work collaboratively with providers and families to maximize treatment opportunities before, during, and after engagement.

In this role, you will

• Develop/support processes and procedures for TIP Team, ensuring: genuine relationship building and engagement with youth and families; deep dive needs assessments; comprehensive planning with providers, families, and youth; and effective referral and community services in place for child’s success in home, school and community settings.
• Provide supervision and coaching support to 4-5 Transition Facilitators, including addressing personnel issues and professional development of staff.
• Train and orient staff to their positions. Provide regular performance evaluations to ensure high quality service and develop individualized performance plans for team members. Provide individual supervision and case consultation.
• Lead or participate actively in (bi)weekly supervision, team case conferences, and staff meetings.
• Ensure development of plans of care that are youth-driven, culturally responsive, community-based and strength-based. Work with families, youth and providers to ensure all processes related to youth’s comprehensive plan occur in timely manner and include necessary treatment providers.
• Manage results of screening assessments to monitor linkages and service usage.
• Support general intake processes, such as interviewing and paperwork gathering, for youth referred to team.
• Collaborate with evaluator, project director, and county Onalytics to complete SPARS (SAMHSA’s Performance Accountability and Reporting System) data, SUPRT (SAMHSA Unified Performance Reporting Tools), RBA (Results Based Accountability) reports and any other written reports, statistics, and summaries in a timely manner and in accordance with program and agency standards. 
• Facilitate training to staff of transition age youth serving organizations.
• Model System of Care (SOC) principles and practices in interactions with family, youth and other stakeholders.
• Perform other related duties as assigned.

What you bring

• MSW/Master’s Degree in related field plus 5 years of experience providing quality care coordination/case management services to youth and families, or equivalent education and work experience ( see CCSI's equivalency chart ).
• Proven experience supervising and managing diverse teams, including peer support or credible messengers preferred, but not required.
• Experience inputting and reviewing data from management information systems.

  Required for this position are:

• Communicating effectively; excellent verbal and written skills, including public speaking
• Building collaborative relationships
• Valuing diversity and fostering an inclusive environment
• Striving for self-development and taking initiative to be resourceful
• Problem-solving both independently and with others
• Excellent planning, organization and time management skills
• High level of interpersonal skills with ability to build relationships with team members, youth, families and members of the provider community
• Knowledge and expertise in systems of care philosophy and practices (including family and youth involvement and cultural and linguistic competence), and commitment to integrating them into all aspects of job
• Self-directed and effective in problem solving, prioritizing, and managing multiple demands and objectives
• Must possess a valid class D New York State Driver’s License and must have access to a motor vehicle in order to meet the transportation requirements of this position 
• Satisfactory completion of required background screenings: criminal, Statewide Central Register, and driving. 
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

  At CCSI, you’ll enjoy

• Market-competitive compensation 
• An award-winning View email address on easyapply.jobs and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities. 
• A voice in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI !

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

CCSI participates in E-Verify, a federal program that confirms the employment eligibility of all newly hired employees by comparing information provided on the Form I-9 with records from the U.S. Department of Homeland Security and the Social Security Administration.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.