Leasing Manager

Leasing Manager

Location: Euclid, OH

Job Type: Full Time, On-site

Compensation & Benefits

$27/hr + Commission

Health Insurance after 90 Days

Paid Time Off & Paid Holidays

Overview

We are seeking a confident, high-performing Leasing Manager to lead leasing operations and serve as a primary representative of our community. This role will be responsible for executing the full leasing cycle, mentoring junior leasing staff, and driving occupancy and resident retention initiatives.

The Leasing Manager is a team leader who ensures every prospective and current resident receives a positive, professional, and memorable experience. This position is ideal for someone who thrives in a fast-paced environment, takes ownership of outcomes, and has a proven track record of leasing success.

Ideal Candidate Profile

We're looking for someone who exemplifies our core values and the traits of an Ideal Team Player:

• Humble: Collaborative, receptive to feedback, and committed to shared success
• Hungry: Goal-oriented, self-driven, and proactive in achieving leasing and occupancy targets
• Smart: Strong emotional intelligence, excellent communicator, and skilled in building rapport

Key Responsibilities

Leasing & Sales Leadership

• Manage the full leasing cycle from lead generation to move-in
• Consistently meet or exceed leasing goals, occupancy targets, and lead conversion metrics
• Lead tours and deliver compelling presentations of available units and amenities
• Review, approve, and process applications and lease agreements in accordance with Fair Housing guidelines
• Maintain detailed knowledge of property availability, pricing, and market conditions
• Train, guide, and support junior leasing agents to ensure strong performance and cohesive team execution

Marketing, Outreach & Brand Presence

• Assist with marketing strategy, social media presence, and community outreach initiatives
• Maintain accurate listings across advertising platforms (Zillow, Apartments.com, RentCafe, etc.)
• Support and lead resident and community events to enhance engagement and retention
• Track performance metrics and contribute recommendations to improve lead generation and visibility

Customer Experience & Retention

• Serve as a primary point of contact for prospective and existing residents
• Resolve resident concerns professionally and in coordination with management
• Lead renewal conversations and retention strategies to maintain strong occupancy
• Participate in resident satisfaction initiatives and follow-up touchpoints

Operational Collaboration

• Ensure model units, common areas, and leasing office are tour-ready at all times
• Coordinate with the Property Manager and maintenance team to ensure timely unit turns
• Accurately enter and maintain all data within Yardi or applicable CRM systems
• Support property-level reporting and operational planning

Requirements & Qualifications

• 5+ years of leasing or direct sales experience required
• Experience in residential property management strongly preferred
• Proven track record of meeting or exceeding leasing and sales goals
• Strong communication, persuasion, and customer service abilities
• Professional, energetic, and personable presence
• Proficiency with Microsoft Office; Yardi or similar CRM experience is a plus
• Ability to work weekends and flexible weekday hours as needed
• Ability to tour units, walk the property, and lift up to 25 lbs.
• High school diploma required; college coursework in business, marketing, or real estate is a plus

Compensation & Benefits

Salary: $27/hr + Commission

Health Insurance after 90 days

Paid Time Off & Paid Holidays

Advancement opportunities within a growing property management organization

Join Us! If you're driven, personable, and passionate about creating an exceptional resident experience while leading leasing success—we'd love to meet you.