Front Desk Agent
HEI Hotels + Resorts
HEI Hotels + Resorts - - Responsibilities: Greet guests with a friendly and sincere welcome and provide accurate information such as outlet hours and local attractions; Complete the registration process by inputting and retrieving information from a computer system and handling payments; Code electronic keys and manage room assignment based on guest needs and rate verification; Handle cash, vouchers, travelers checks, and other forms of payment; balance an assigned house bank; Field guest complaints and resolve issues to ensure guest satisfaction; respond to inquiries via telephone and messages
Vacancy posted 1 day ago
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