Platform Consultant Senior Expert (Software Architecture & Enablement Focus)

Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Platform Consultant – Senior Expert (Software Architecture Focus) designs, evolves, and enables enterprise-scale platforms that support customer-facing and internal engineering teams. This role serves as a hands-on technical authority, blending deep software engineering experience with architecture, technical advisory, and platform enablement.

This is not a pure paper-architect role. The ideal candidate has a strong background as a senior software engineer and uses that experience to guide architecture decisions, mentor teams, and ensure solutions scale reliably in enterprise environments.

Key Responsibilities

• Design and evolve scalable, reliable platform architectures supporting multiple engineering teams

• Drive architecture and design for customer service and communication platforms

• Act as a technical authority for design decisions, tradeoffs, and integration patterns

• Provide technical guidance, enablement, and advisory support to teams

• Review and influence APIs, system designs, and event-driven integrations

• Occasionally contribute code (approximately 5–10%) to validate designs or unblock teams

• Partner with security, operations, and application teams to ensure production readiness

• Mentor senior engineers and influence direction without direct authority

• Align technical solutions with business and technology roadmaps

• Evaluate emerging technologies and apply industry standards

• Build trust and influence with engineering directors, principal engineers, and design leaders to shape backlogs and engineering practices.

• Apply industry standards and evaluate emerging technologies, sharing relevant insights with the broader engineering community.

• Act as a collaborative thought leader by questioning assumptions and considering downstream implications of technical decisions.

Essential Qualifications

• 10+ years of experience in software engineering, architecture, or platform roles

• Experience designing and supporting enterprise-scale distributed systems

• Strong hands-on experience with Java and/or JavaScript

• Experience with API design and service-based architectures

• Experience operating applications in cloud environments (AWS preferred)

• Ability to guide teams through architectural tradeoffs

• Experience working in regulated or risk-aware enterprise environments

Desirable Qualifications

• Front-end experience (e.g., React)

• Event-driven or integration-heavy system experience

• Exposure to customer communication platforms (chat, SMS, voice)

• Experience influencing strategy in matrixed organizations

#LI-MF1

Ideal Candidate Profile

A senior software engineer who has grown into architecture and influence, enjoys enabling teams, can clearly articulate the reasoning behind technical decisions, and remains comfortable engaging with code when necessary.

Experience

• 10 or more years of experience (Or equivalent)

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Cloud Development, Communication Technology, Design, Engineering Software, IT Architecture, Java, JavaScript, Solution Architecture, System Designs, Web Services API

Compensation

Compensation offered for this role is 160,200.00 - 227,550.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.