Assistant Manager

DESCRIPTION

Assistant Manager - Front of House About Eggs Up Grill - Evans, GA

Eggs Up Grill is Evans, Georgia's premier breakfast destination, where neighbors serve neighbors with genuine hospitality. We're building something special here-a place where exceptional food meets outstanding service, creating memorable experiences for solo diners, families, friends, and coworkers alike. Our door is always open to all, and we're committed to making every visit exceed expectations.

Position Overview

We're seeking an experienced and energetic Assistant Manager for Front of House to join our leadership team. This role is critical to maintaining our high standards of customer service and operational excellence while supporting our growing business, including our expanding corporate catering program.

Position Type: Full-Time

Reports To: General Manager/Owner Location: Eggs Up Grill, Evans, Georgia

Key Responsibilities

Guest Experience & Service Excellence

Ensure every guest receives exceptional, personalized service that reflects our

"neighbors serving neighbors" philosophy

Monitor dining room flow and table turnover to optimize guest satisfaction and

efficiency

Handle guest concerns and complaints professionally, turning challenges into

opportunities to exceed expectations

Maintain high standards for cleanliness, ambiance, and overall dining experience Lead by example in creating a welcoming, inclusive atmosphere for all guests

Team Leadership & Development

Supervise, train, and mentor front-of-house staff including servers, hosts, and

bussers

Conduct pre-shift meetings to communicate daily specials, priorities, and service

standards

Provide ongoing coaching and performance feedback to team members

Assist in recruiting, interviewing, and onboarding new front-of-house staff

Create staff schedules that balance business needs with team member availability Foster a positive, collaborative team culture that encourages growth and

excellence

Operations Management

Oversee daily front-of-house operations during assigned shifts

Ensure compliance with health, safety, and sanitation regulations

Monitor inventory levels for front-of-house supplies and coordinate ordering Manage POS system operations, including opening/closing procedures and

troubleshooting

Coordinate with kitchen management to ensure smooth service flow Support corporate catering coordination and delivery logistics as needed

Financial Accountability

Assist in managing labor costs and controlling expenses

Handle cash management, deposits, and financial reporting

Monitor sales performance and identify opportunities for revenue growth Process payments accurately and resolve billing discrepancies

Support achievement of daily, weekly, and monthly sales goals

Quality Control

Conduct regular inspections of dining areas, restrooms, and front-of-house stations

Ensure food presentation meets established standards before delivery to guests Monitor service timing to maintain optimal food temperature and quality Implement and maintain standard operating procedures for all front-of-house

functions

Qualifications Required

Experience: Minimum 2-3 years in restaurant management or supervisory role,

preferably in high-volume breakfast or casual dining

Leadership: Proven ability to lead, motivate, and develop a team

Customer Service: Exceptional interpersonal skills with a genuine passion for

hospitality

Availability: Flexible schedule including early mornings, weekends, and holidays

Physical Requirements: Ability to stand for extended periods, lift up to 30 lbs, and

move quickly in a fast-paced environment

Communication: Strong verbal and written communication skills Technology: Proficient with POS systems and basic computer applications

Preferred

ServSafe or Food Handler certification (or ability to obtain within 30 days) Experience with catering operations or B2B food service

Bilingual capabilities (English/Spanish)

Associate's degree in Hospitality Management or related field

What We Offer

Competitive Compensation: Based on experience

Growth Opportunities: Clear path to General Manager and multi-unit leadership

roles

Supportive Environment: Work with an owner who is invested in your success

Community Impact: Be part of a locally-owned business making a difference in

Evans

Dynamic Role: Opportunity to contribute to our growing corporate catering

program

Work-Life Balance: Predictable scheduling with input on availability

Core Competencies

Hospitality Mindset: Genuine care for creating exceptional guest experiences Problem-Solving: Quick thinking and resourcefulness in resolving issues Attention to Detail: Commitment to maintaining high standards in all areasAdaptability: Flexibility to handle changing priorities in a fast-paced environment Integrity: Honest, reliable, and accountable in all interactions

Team Player: Collaborative approach with both front and back-of-house teams

Physical Demands

Prolonged standing and walking throughout shift (8-10 hours)

Frequent bending, reaching, and carrying

Ability to lift and move up to 30 pounds regularly

Comfortable working in varying temperatures (dining room, kitchen, outdoor

areas)

Capacity to work at a fast pace during peak service periods

Why Join Eggs Up Grill?

• We're more than just a breakfast restaurant-we're a community hub where people start their day with great food and genuine connections. As Assistant Manager, you'll play a vital role in our mission to deliver exceptional experiences while building a sustainable, growing business. You'll have the opportunity to shape our service culture, develop your leadership skills, and grow alongside a business that's committed to excellence and community impact.

REQUIREMENTS

• Valid driver's license. Travel will be required for catering orders, etc.
• Minimum of one year's experience in a restaurant management role
• Complete and maintain all required food service certifications and training courses as assigned
• Must be eligible to work in the United States
• Must agree to background and credit check
• Knowledge of computers (MS Word, Excel)
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, record keeping, and preparation of reports

In our Eggs Up Grill DNA, we commit to provide Real Service for Real People - "wholesome and genuine," "authentic, friendly and genuine hospitality." Our restaurants are Home to the Whole Neighborhood - warmly welcoming anyone and everyone, ensuring everyone feels right at home. We'd love to make you a part of our family!