Inventory and Shipping Specialist

Inventory And Shipping SpecialistAs an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. Extremely fast paced, candidate must possess excellent customer service skills. These individuals serve as load planners for all Intel deliveries.Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains.Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients' supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a large fleet of specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem's transportation and warehousing network are linked through the company's proprietary, web-enabled software Chem-Star® that provides customers with real-time visibility into inventory location and status.In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak's deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.Great people and a great place to workExciting and challenging work that helps build the future of technology from the foundation upFlexible working environment where you can fit life around work—we call that balanceOpportunity to guide and lead others while furthering your careerPerforms inventory receipt entry in the Chem-Star WMS and/or customer system(s) of record.Processes specialized customer transactions in Rinchem's and/or customer system(s) of record (Hold, damaged, disposition)Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of recordResearch inventory discrepanciesPerforms QC checks on outbound, staged shipments.Answers basic questions about delivery and inventoryProvides truck driver directionsReceives and makes calls for LTL appointments.Schedules Rinchem dock appointments for both internal and external customersAnswers emails regarding basic questions about inventory, transportation scheduling, etc. (internal and external customers)Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacityPerforms general administrative work for the CSC that includes, but not limited to the following:Entering POI dataOpening & routing mailVisitor's log, filing/record retentionArchiving records and managing facility office suppliesActs as liaison with service center visitorsTrains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.Enters Customer Records and handles PO Process with CustomerHigh School Diploma or GEDSome college preferred.At least 3 years of customer service experienceAbility to initiate and maintain relationships with internal and external customersAbility to create accurate, meaningful, and professional correspondenceAbility to learn system(s) of recordAccurate data entryMS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)Familiarity with NCR/CAPA system and ability to help determine root cause and make suggestions for continuous improvementAbility to obtain IMDG, IATA, and other Regulatory Certifications as neededAbility to work both independently and in a team-oriented, collaborative environment is essential Self-directed and motivated; able to take initiative on one's own Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities Ability to absorb new ideas and concepts quicklyMust be able to handle flexible schedule.Strong data entry skillsStrong attention to detailWe are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email at View email address on click.appcast.io so we can connect you with someone that can assist you.Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status, and socioeconomic background.