QA Team Lead

QA Team Lead

SOFTSWISS continues to expand the team and is looking for a QA Team Lead to join the SOFTSWISS Game Aggregator team.

This role focuses on leading and developing the QA team, building and improving quality assurance processes, and ensuring high-quality product releases through effective test planning, defect management, cross-functional collaboration, and continuous process improvement.

The SOFTSWISS Game Aggregator is a robust API that streamlines the content aggregation process for online casinos. Our experienced team is working hard to integrate the best game vendors in one place. Our clients enjoy the security and reliability of our product. Being a part of the Game Aggregator team means constantly challenging yourself and working with industry professionals to create one of the best aggregator solutions in iGaming.

Key Responsibilities

• QA team management
• Provide leadership and mentorship to the QA team, ensuring they have the necessary resources, skills, and guidance to excel in their roles.
• Allocate tasks and responsibilities among team members based on their strengths and expertise.
• Hiring (tech interviews) & onboarding new employees
• Probation period & performance review feedback, including performance issues handling
• Quality Assurance Strategy
• Develop and implement a comprehensive quality assurance strategy, including testing processes, methodologies, and tools to ensure high-quality product releases.
• Process Improvement
• Identify areas for process improvement within the QA team and across the development lifecycle, and implement best practices to enhance efficiency and effectiveness.
• Test Planning and Execution
• Oversee the creation and execution of detailed, comprehensive test plans and test cases for both manual and automated testing efforts.
• Defect Management
• Establish and maintain processes for logging, tracking, and prioritizing defects, working closely with development teams to ensure timely resolution.
• Cross-Functional Collaboration
• Collaborate with development, business, and other cross-functional teams to align quality assurance efforts with overall project goals.
• Risk Assessment
• Conduct risk assessments to identify potential areas of concern, and develop mitigation strategies to minimize feature risks.
• Reporting and Documentation
• Generate and maintain comprehensive documentation of testing processes, results, and metrics for internal and external stakeholders.
• Training and Development
• Foster a culture of continuous learning and development within the QA team, providing coaching and training opportunities to enhance skills and knowledge.

Required Experience

• 5+ years of experience in testing of server-side applications
• English - Intermediate
• Good communication skills
• Strong troubleshooting skills
• Programming Languages:
• Programming skills in languages commonly used for automation (e.g., Java, Python, C#), as well as scripting languages for task automation.
• Test Automation Tools:
• Experience in using leading test automation tools such as Selenium, Appium, JUnit, TestNG, or similar technologies.
• Version Control Systems:
• Experience with version control systems like Git or SVN, including branching, merging, and resolving conflicts.
• Continuous Integration/Continuous Deployment (CI/CD):
• Familiarity with CI/CD pipelines and tools (e.g., Gitlab, Travis CI) for automated testing and deployment processes.
• API Testing:
• Proficient in testing APIs using tools like Postman, SOAPUI, or equivalent, and comfortable working with RESTful and SOAP APIs.
• Database and SQL:
• Strong understanding of database concepts and ability to write complex SQL queries for data validation and testing.
• Agile Methodologies:
• Experience working in Agile/Scrum environments, with a deep understanding of Agile testing practices.
• Testing Frameworks:
• Familiarity with testing frameworks like TestNG, JUnit, NUnit, or equivalent for creating and managing test suites.
• Bug Tracking Systems:
• Proficient in using bug tracking systems like Jira, Bugzilla, or similar tools for defect management and reporting.
• Performance Testing:
• Basic knowledge of performance testing tools (e.g., JMeter, LoadRunner) and concepts for load and stress testing.
• Logs:
• Experience with logging systems (e.g., ELK Stack, Graylog, Splunk, Fluentd, AWS CloudWatch, Grafana Loki) for diagnosing and resolving defects, analyzing system behavior, and monitoring performance.

Our Benefits

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports benefit
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.