Customer Relations Representative - State Farm Agent Team Member

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Engage in outbound calling, including cold calls to potential customers.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours

Requirements

• Excellent interpersonal skills
• Excellent communication skills – written, verbal, and listening
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi‑task
• Must be currently licensed
• Must be able to commute to the office in Cumming, GA 30040
• Must be willing to work part time

Employees of State Farm agents are independent contractors and not employees of State Farm. Successful completion of any applicable licensing requirements and training programs is required.

Background checks will be conducted as part of the employment process.