Dental Front Office Assistant
Yelm Dental
Job Description Job Description Dental Office ReceptionistPosition Overview We are looking for a friendly, organized, and professional Dental Office Receptionist to be the welcoming face of our dental practice. The ideal candidate enjoys working with people, has excellent communication skills, and can confidently manage a busy front office while providing exceptional patient service.
Our receptionist plays an important role in creating a positive patient experience—from the first phone call and check-in to scheduling appointments and coordinating follow-up care.
Key Responsibilities Greet patients warmly and professionally upon arrival.
Answer and manage incoming phone calls in a courteous and timely manner.
Schedule, confirm, and reschedule patient appointments.
Check patients in and out and maintain accurate patient information.
Verify insurance eligibility and assist with insurance-related questions.
Collect patient payments, copays, and balances.
Provide treatment estimates and explain basic billing information when appropriate.
Maintain accurate and organized patient records.
Coordinate referrals, records, and communication with specialists and other healthcare providers.
Communicate effectively with patients regarding appointments, treatment, and office policies.
Maintain patient confidentiality and comply with HIPAA regulations.
Monitor the daily schedule and communicate with the dental team to help keep the office running smoothly.
Assist with general administrative and office duties as needed.
Maintain a clean, organized, welcoming, and professional reception area.
Qualifications Previous dental front-office experience preferred.
Excellent customer service and communication skills.
Strong attention to detail and organizational abilities.
Comfortable using computers and dental practice management software.
Ability to multitask and remain calm and professional in a busy environment.
Dependable, punctual, and able to work well as part of a team.
Professional appearance and a warm, positive attitude.
Knowledge of dental terminology, insurance, and dental billing is a plus.
What We’re Looking For We are seeking someone who is kind, dependable, personable, and detail-oriented .
If you are a people-oriented professional who takes pride in providing excellent patient care and helping a dental office run efficiently, we would love to hear from you. Skills: General Practice
Dentrix Benefits: Medical
Dental
401k
PTO
Bonuses Compensation: $24-$30/hour
Vacancy posted more than 2 months ago
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