Master Social Worker Care Coordination at Banner Health Phoenix, AZ

Primary City/State: Phoenix, Arizona Department Name: Case Mgmt-Hosp Job Category: Clinical Care Master Social Worker Care Coordination job at Banner Health. Phoenix, AZ. This position is eligible for a $10,000 sign on bonus. 12 month commitment required. As a Master Social Worker in Care Coordination, you'll play a vital role in supporting adult health patients through comprehensive care planning and collaboration with interdisciplinary teams. You'll conduct initial assessments, participate in daily rounds, communicate discharge plans, and delegate tasks to Transitional Care Associates, all while ensuring high‑quality, patient‑centered care. Full‑time opportunity with a consistent weekday schedule (five 8‑hour shifts, typically from 8:00AM to 4:30PM or 8:30AM to 5:00PM) with weekend and holiday rotation requirements. Flat $3/hour weekend shift differential. University Medical Center Phoenix is a nationally recognized academic medical center focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus has over 730 licensed beds, several unique specialty units and a new home for medical discoveries in collaboration with the University of Arizona College of Medicine‑Phoenix. Position Summary This position provides comprehensive care coordination for patients as assigned. The intensity of care coordination is situational and appropriate based on patient need and payer requirements. Accountable for clinical quality of Care Coordination services delivered by both them and others, identifies and resolves barriers that hinder effective patient care. Goal is to empower the patient and the family to participate fully in the discharge planning process. Provides developmentally appropriate care of the population it serves, including planning for safe discharge, continuity of care, and recognition of unique needs of all ages and conditions. Core Functions Manages individual patients across the health care continuum to achieve the optimal clinical care, financial, operational and satisfaction outcomes. Acts in a leadership function with process improvement activities for populations of patients to achieve optimal outcomes. Collaboratively develops and manages the interdisciplinary patient discharge plan and effectively communicates the plan across the continuum of care. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices; knowledge of community resources, end‑of‑life dynamics, substance abuse, abuse, neglect and domestic violence. Establishes and promotes a collaborative relationship with physicians, payers and other members of the health care team; collects and communicates pertinent, timely information to fulfill utilization and regulatory requirements. Educates internal members of the health care team on case management and managed care concepts; facilitates integration of concepts into daily practice. May supervise other staff. Has freedom to determine how to best accomplish functions within established procedures; confers with supervisor on any unusual situations. Positions are entity based with no budgetary responsibility. Internal customers: Patients, families, all levels of nursing management and staff, medical staff and all other interdisciplinary health care team members. External customers: Physicians and office staff, payers, community agencies, provider networks, regulatory agencies. Minimum Qualifications Master's Degree in Social Work, Counseling or related field (business need and regulatory compliance). A Master’s Degree is required for all positions. Licensed Master Social Worker (LMSW) (equivalent*) or Licensed Clinical Social Worker (LCSW) or MSW with requirement to become licensed within 6 months of hire. Equivalent license for states that do not recognize an LMSW. Basic Life Support (BLS) certification required for assignments in an acute care setting. 2–3 years of clinical experience; proficiency level typically achieved. Must demonstrate critical thinking, problem‑solving, effective communication and time management. Ability to work effectively in an interdisciplinary team format. May be required to take rotating call based on acute facility need. Banner Registry and Travel positions require minimum of one year Case Manager experience in an acute care hospital. Preferred Qualifications Certified Case Manager (CCM) certification. Additional related education and/or experience. EEO Statement Banner Health is an Equal Opportunity Employer (EEO/Disabled/Veterans). Banner Health supports a drug‑free work environment and complies with applicable federal and state laws, does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability. #J-18808-Ljbffr Banner Health