Clinical Design & Evaluation Manager

Job Description

Job Description

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for an enthusiastic and collaborative Clinical Design & Evaluation Manager to help us analyze how Maven's world-class support for women and families impacts clinical outcomes (e.g., preterm birth, mental health, conception) and to collaborate cross-functionally with Maven's Product team to develop care models & interventions. The Clinical Design & Evaluation Manager will collaborate closely with all members of the Clinical team, as well as the Data team, Product team, and Care delivery/provider teams. The role will be focused on mining both self-reported, HIE, and platform data to answer questions about Maven's clinical impact and on crafting materials to communicate these with the scientific community and clients (e.g., white papers, scientific publications, powerpoint slides). In this role, you will also work closely with the Product team to support evidence informed product design and evaluation. This includes reviewing clinical guidelines and literature to size and prioritize highest impact interventions as well as translating evidence into care workflows within the Maven product. You will communicate clinical outcomes to the scientific community and Maven's Growth team, and inform clinical product strategy and design in order to continuously drive better clinical outcomes in our product. As a member of our AI-forward team, you will leverage AI to increase efficiency and quality of Maven's research, as appropriate.

As a Clinical Design & Evaluation Manager at Maven, you will:

• Help design retrospective and prospective projects to evaluate Maven's impact on health outcomes
• Collaborate with the Clinical and Product teams on analyses and literature reviews to inform clinical strategy, care workflows and product design
• Quantitatively analyze data for projects assessing Maven's influence on health outcomes using statistical analysis software (R preferred)
• Communicate research results and design strategy to a diverse audience including the scientific community, clients, and internal cross-functional teams
• Collaborate with the Marketing team on analyses to support market campaigns
• Work closely with Maven's Directors, Clinical Research on research analyses and publications

We're looking for you to bring:

• Minimum of a master's degree and 3 years work experience or a PhD in healthcare, public health, or a related field and industry exposure
• Experience developing clinical protocols, care pathways, and decision logic that translate evidence into scalable program structures
• Coding experience, in SQL and R (or with the desire and ability to learn R quickly if in another language), and a passion for dissecting and reconstructing complex issues with a data-driven approach
• Statistical experience with adjusted regressions and structural equation modeling
• A profile that balances technical abilities to answer questions through data manipulation and strong written and verbal communication skills, including "translation" with team members of varying technical abilities and clinical subject matter expertise
• A sense of flexibility and prioritization in juggling both long-term, strategic projects and ad hoc, urgent requests as needed in a fast-paced startup environment
• Ability to learn fast. No specific content expertise is required but you will be expected to quickly learn about a range of health topics and conditions.
• Passion to drive better maternal and family health outcomes, and help grow new and innovative care models in women's and family health

Helpful experiences and skills (if you don't have them, you can learn them with us!):

• Experience with data visualization software (Looker a plus)
• Experience working with Product teams and/or a start-up environment
• Experience using AI tools in a professional or research context — such as enterprise coding assistants, AI-powered workflows, or agentic tools — to meaningfully accelerate analysis, writing, or synthesis tasks

The base salary range for this role is $119,000 - $161,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g View email address on ziprecruiter.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: View email address on ziprecruiter.com. For general and additional inquiries, please contact us at View email address on ziprecruiter.com.