Technical Support Manager - Operations & Escalations
FieldPulse
A leading field service management software company in Dallas is seeking a Technical Customer Support Manager to oversee operations and ensure high-quality service. You'll manage the support team, tackle complex technical issues, and collaborate with Engineering and Product teams. Ideal candidates have strong SaaS experience, technical troubleshooting skills, and a passion for coaching. This full-time, in-office role offers opportunities for growth and a vibrant startup culture. #J-18808-Ljbffr
- ...Cricket Wireless LLC. is seeking a Lead Technical Business Management professional to provide second-level business and operational support for Mass Markets frontline continuity.... ...involves governance and resolution of complex escalations and system-related issues, with a...SuggestedWork at office
- ...pickup, or solving package management challenges for corporate offices... ...ensure that the systems you support are up-to-date and in... ...with internal teams to address escalated customer service inquiries for... .... ~ A Bachelor's or other technical degree is preferred...SuggestedRemote workFlexible hours
- ...cross-functional environments and enjoys driving operational improvement, we encourage you to apply. AT&T is... ...lead change in a fast-moving environment. Lead Technical Business Management – FLAIR Operations & Escalation Support role provides second-level business and...SuggestedTemporary workWork at officeLocal areaRelocation
- ...strong call center footprint and operations that extend across multiple... ...Experienced Client Services Manager to manage client... ...delivering data-driven insights and supporting account growth. To be... ...-time adherence. Handle escalated customer issues and ensure timely...SuggestedRemote work
$99k - $232k
...Contracts & Process Consulting Manager, you will play a pivotal role... ..., and other stakeholders, escalating where appropriate. You will uphold... ...reinforce professional and technical standards, the firm's code of... ...strategic guidance and support to internal stakeholders and...SuggestedFull timeContract workH1b- ...Experienced Operations Supervisor MCI is a leading Business Process... ...responsible for performance management, coaching, and ensuring... ...real-time adherence. Handle escalated customer issues and ensure... ...Collaborate with QA and Training to support agent development....Full timeTemporary workCasual workWork at officeLocal area
- ...Center and critical to clinic operations for Diabetes (9 service... ...health planning and clinic management to manage, direct and coordinate... ...planning process for the clinic to support Parkland Health's strategic... ...resolution or directing/escalating to the proper resource for...Temporary workImmediate start
- ...Description The Client Relations Manager – Military Operations is responsible for... ...a high level of customer support. Key Responsibilities... ...address customer service escalations as needed. Build and maintain... ...challenges quickly. Technical Proficiency: Comfortable...WorldwideShift work
- ...Technical Implementation And Support Manager Connecting different businesses together is what DerbySoft's all about. We make the travel business easier... ...technology and customer service with local operations globally. We're on a mission to hire the very best...Work at officeLocal areaRemote workFlexible hours1 day per week
- ...Standard. At Retro Fitness, the Club Manager is not just running a gym. You are... ...inside your club. Lead all day to day operations across Sales, Fitness, Front Desk, and Club... ...that members want to return to Handle escalated member concerns with confidence and...Work at officeFlexible hoursAfternoon shiftEarly shift
- .... The Role: Call Center Manager | Las Colinas, TX As Call Center... ...’ll lead Serenity’s patient support team of 100+ reps. You'll... ...performance, and streamline operations using practical strategy and... ...all time zones ~ Handle escalated patient concerns with empathy...
- ...a high-growth field service management software built specifically... ...a customer-first mindset to support the people who keep our world running. Technical Support Escalations Lead About FieldPulse:... ...ll Do: Manage the daily operations of the Technical Support team...Full timeWork at office
$120k - $150k
...legal and professional services operate. By combining frontier... ...fit, and world-class investor support, we're scaling fast and defining... ...are looking for a Contracts Manager to join our legal team.... ..., and regulatory compliance, escalate to legal counsel as needed, negotiate...Contract workWork at office- ...Senior Project Manager Opportunity Summary: Must be legally authorized to work in the... ...hardening and vulnerability management. Support other types of projects where necessary... ...including project milestones, risks, escalations, dependencies, executive level read outs...For contractors
- ...IT Operations Specialist Hilltop Holdings is looking for an IT Operations... ...environments. They manage major incidents, conduct root... ...collaborate with teams to resolve escalated issues. The specialist also... ...years of experience in an IT support role required—IT degree or certifications...Full timeWork at officeNight shift
$20 - $25 per hour
...Description Job Description Legal Operations Coordinator The Operations Coordinator... ...will work closely with the Operations Manager to support administrative operations, office... ...professional follow-up emails and reminders Escalate unresolved items appropriately...Hourly payPart timeFor contractorsWork at office$10 per hour
...world. We are proud to have the support of the best investors in the... ...opportunity: Our People Operations team is the backbone of Flexport... ...closely with employees, managers, and the broader People team.... ...and other HR specialists to escalate complex issues and improve operational...- ...and detail-oriented Central Operations Associate to join our team. In... ...part in providing exceptional support to Financial Advisors and... ...Central Operations Associate will manage client onboardings, assist... ...Problem Resolution: Address and escalate client issues, ensuring...Work at officeFlexible hours
$40k - $49k
...Description Job Description Operations Coordinator Type: Full-... ...proactive Operations Coordinator to support daily security operations and... ...Scheduling & Coverage · Manage schedules and ensure coverage... ..., and operational issues · Escalate key concerns to Franchise...Full timeTemporary workWork at officeAll shiftsShift workNight shift- ...Luxer One in Dallas, Texas, is looking for a Territory Manager dedicated to ensuring customers have effective, well-functioning systems... ...skills for electronic components, has experience in customer support, and is adventurous in learning new aspects of business. Join Luxer...Flexible hours
$120k - $140k
...Description Salary: $120-140k POSITION: Sr. Operations Manager - Electrical DWS ENERGY Founded in... ...consistency in execution, and supports executive leadership in achieving... ...operational support for key clients and escalations Plan staffing and leadership capacity...Contract work$115k - $160k
...Senior Manager, Client Accounting Operations Join Aprio's Client Accounting Services team and you will help... ..., enabling technology adoption, supporting team development, and ensuring high... ...and service quality. Serve as an escalation point for delivery, workflow, and resourcing...Full timeLocal areaRemote workFlexible hours- ...Federal Contracting Financial Manager Engagement Type W-2... ...Healthcare Solutions LLC is supporting Pinnacle Solutions & Consulting... ...experience in federal humanitarian operations, including HHS/ORR... ...Apply FAR 52.222-43 SCA wage escalations. • Maintain auditable documentation...Contract workFor contractorsWork experience placementFor subcontractorWork at officeImmediate startRemote work
- ...is seeking a Service Operations Coordinator to join our... ...Service Department, supporting the operational flow of... ...United States. They will manage reverse logistics,... ...logistics coordination, technical support, or customer... ...Management: Oversee and escalate delayed parts orders...
$50k - $55k
...patients, and carrying the responsibility to support these individuals; this may be... ...insights to oversee intricate processes Manage performance metrics, policies, and procedures... ...communication, problem-solving, and de-escalation skills What We Offer: ~ Medical,...$148.7k - $201.2k
...result-oriented Senior Constracts Manager supporting our Global SCFM operations. The Senior Contracts Manager will... ...approval status, chase approvals, and escalate delays to ensure timely exe-cution... ...Engineering, Environmental, Technical Infrastructure Program Management,...Contract workFor contractorsFlexible hours- ...ARES delivers expert support for mission-critical data center operations, specializing in electrical... ..., professionalism, and technical excellence, ARES... ...key stakeholders Resolve escalated project and field execution... ...Proven ability to manage multiple large-scale projects...For subcontractor
- ...insights. With as much data under management as the hyperscalers, we're... ...Cloudera's legal team to support our United States sales organization... ...judgment as to when to escalate. Data Management: Compile... ...software contracts. Technical Knowledge: Strong knowledge...Contract workRemote workWork from homeFlexible hours
$10 per hour
...around the world. We are proud to have the support of the best investors in the game who... ...for a full-time position as an Operations Manager in one of our fulfillment centers. As... ...customer satisfaction. Act as the escalation point for risk mitigation and issue resolution...Full timeFlexible hours$50k
...Showroom & Operations Manager We are looking for a hands-on Showroom & Operations Manager who can lead from the floor, drive accountability... ...and ensuring the business runs predictably without constant escalation Lead from the floor by example—physically present, hands-...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Manager - Operations & Escalations. Be the first to apply!
- food and beverage operations manager Dallas, TX
- business operations manager Dallas, TX
- care operations manager Dallas, TX
- clinical operations supervisor Dallas, TX
- water operations manager Dallas, TX
- food service operations manager Dallas, TX
- director of network operations Dallas, TX
- dental operations manager Dallas, TX
- director sr. director clinical operations Dallas, TX
- director of corporate operations Dallas, TX



