Civil Dispute Resolution Program Coordinator (Administrative Specialist 3)

Administrative Specialist 3

The New Jersey Judiciary is seeking a goal-oriented self-starter with excellent written and oral communication skills who is committed to providing exceptional customer service and has strong technical capabilities to work as an Administrative Specialist 3 in the Civil Practice Division. Under the direction of a Court Executive 2B (Chief, Civil Court Programs), the selected individual will act as coordinator for the Civil Practice Division in the complementary dispute resolution (CDR) area.

REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Example of Duties

Regular and predictable physical presence at the worksite is an essential function of this position. The selected individual's responsibilities will include:

• Overseeing the Civil Mediation and Arbitrator Access Databases to review, approve or reject new mediator applications, remove mediators and arbitrators who have not completed ongoing training requirements, and advise vicinage managers, supervisors, and staff on issues related to mediators and arbitrators
• Preparing and analyzing statistical reports
• Coordinating and presenting at arbitrator trainings
• Developing and implementing policies and procedures
• Providing quality customer service, including communicating Court Rules and Judiciary policies and procedures to mediators, attorneys, judges, litigants, vicinage staff, organizations and the public
• The selected individual will also coordinate and serve as a trainer for new and existing Civil education programs and perform other duties as assigned to accommodate the Civil Practice Division's workload and organizational needs.
• Maintain the rosters of Special Civil Part Officers (SCPOs) and facilitating credentialing (e.g. badges) for SCPOS.

Qualifications

Graduation from an accredited college or university with a bachelor's degree and three years of professional experience, one of which shall be in program development, program coordination, program analysis, program administration and/or administrative research.

Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor's degree. A master's degree from an accredited college or university may be substituted for one year of experience. A law degree from an approved American Bar Association law school may be substituted for two years of experience. Note: A master's degree or a law degree from an accredited college or university, may be used as a substitution, not both. Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.