Assistant Residence Manager (ARM)

Job Description

Job Description

Lifetime Assistance – Assistant Residence Manager
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Assistant Residence Manager
Location: Rochester, NY
Department: Residential Services
Reports To: Residence Manager
Employment Type: Full-Time, 40 hours/week-Tuesday, Wednesday, Saturday:7:00am-3:00pm, Thursday & Fridays:1:00pm-9:00pm (Sunday, Monday Off)
Starting Wage: $24.19 – $27.45 

Posting: 6-5084

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:

• Support daily operations of a residential home, ensuring compassionate, person-centered services.
• Assist individuals with daily living skills, communication, recreation, and community inclusion.
• Administer and monitor medications; coordinate and track medical appointments.
• Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence.
• Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies.
• Maintain accurate documentation in compliance with OPWDD and agency requirements.
• Respond to behavioral or medical emergencies, implementing SCIP-R and crisis response strategies.
• Collaborate with families, advocates, clinicians, and staff to ensure holistic, individualized support.

What You Bring:

• Education & Experience: High school diploma or equivalent plus one year of related experience, OR one year of college coursework in human services or a related field.
• Certifications: CPR/First Aid (or ability to obtain); SCIP-R Level I required, Level II may be required depending on assignment.
• Driving Requirements: Must meet Lifetime Assistance Vehicle Operator requirements including a valid driver’s license and 2 years of driving experience.
• Skills: Strong leadership, communication, organizational, and documentation skills; familiarity with OPWDD regulations preferred.

Our Mission & Culture:

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us