Technical Enablement Specialist Intern - Austin, TX - 2027

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your role and responsibilities

You will join the IBM Z WSC Advisory team that supports worldwide IBM Z and IBM LinuxONE clients, business partners and internal teams. This organization is missioned to guide clients to confident technology decisions by combining rigorous empirical analysis, expertise, and compelling storytelling. The team leverages technology health checks, workshops, economic studies; and performance, resiliency, and capacity insights, to influence both technical and business stakeholders to adopt actionable recommendations. Our subject matter experts, act as trusted advisors and create scalable thought leadership assets that shape client implementation strategies and roadmaps.

We are looking for a technologically curious intern who is interested in learning about and developing expertise in IBM z/OS, Parallel Sysplex, and system-level resiliency. This role is geared to support our IBM z/OS Health Check as well as Resiliency Competency Center teams. As a Technical Enablement Specialist intern, you will gain exposure to enterprise-class systems, IBM Z labs, and real client environments.

This role may involve any of the following responsibilities:

• Working across IBM z/OS subsystem team to conduct in depth analysis of client environments and deliver tailored technical recommendations aligned with industry best practices, enhancing system performance and security.
• Coordinate and partner with development teams to address client requests
• Engage with formal support resources to stay informed on client priorities and open issues
• Directly support account teams in their network-specific client engagements
• Help to design and execute resiliency enablement workshops for clients and business partners
• Support development of client-facing conference and education materials for IBM Z events (E.g., SHARE, TechXchange)
• Assist in the design of Parallel Sysplex and/or Resiliency-related labs for clients and internal teams
• Support workflow management of incoming projects, utilizing approved project management tools
• Contribute to the development of client education and nurture pathways focused on z/OS

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Working towards a Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field
• Written and verbal communication skills
• Analytical thinking and problem-solving skills
• Programming language proficiency (Python, Java, C)
• Basic understanding of enterprise operating systems and IT infrastructure
• Familiarity with networking and routing knowledge
• Understanding of resiliency concepts and value within enterprise IT environments
• Understanding and experience using AI tools for productivity
• Advanced Microsoft Suite capabilities (particularly applications intended for the presentation of content)
• Familiarity with project management frameworks and tooling
• The ability and desire to collaborate cross-functionally in a large organization
• The ability to self-manage and work autonomously

Preferred technical and professional experience

• Working knowledge of IBM z/OS
• Familiarity with basic mainframe hardware
• Familiarity with Cobol and/or JCL
• Client relationship management skills

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Technical Enablement Specialist Intern 2027

Date posted

27-Aug-2026

Job ID

130029

City / Township / Village

Austin

State / Province

Texas

Country

United States

Work arrangement

Hybrid

Area of work

Infrastructure & Technology

Employment type

Co-Op (Fixed Term)

Contract type

Internship

Projected Minimum Salary per year

61,200.00

Projected Maximum Salary per year

112,200.00

Position type

Internship

Travel required

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

No