Implementation Program Manager

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.Here, you will find more than just a job—you will find purpose and pride. Your role at BaxterThis is a unique opportunity to shape a first‑of‑its‑kind role embedded at the Medical University of South Carolina (MUSC), one of Baxter’s most important long‑term digital health partners. The hospital’s IT landscape is evolving, and you will be the connective tissue—helping define infrastructure requirements, streamline implementation pathways, and ensure that new technologies across nurse call, mobile applications, and connected care are deployed successfully. Baxter and MUSC are well into their first year of an eight-year renewable contract that includes a growing portfolio of health care products and digital solutions. This role offers the chance to build something foundational, influence enterprise level strategy, and collaborate with the Baxter MUSC Program Manager and Customer Success Manager to become the trusted voice of the customer within Baxter. It’s an ideal fit for someone with hospital IT program management experience who thrives in ambiguity, learns quickly, and wants to make a meaningful impact on clinical operations and patient care.This is an onsite position based at MUSC in Charleston, South Carolina.What you’ll be doingWorking closely with the Baxter MUSC Program Manager and Customer Success ManagerLead planning and execution of high‑impact IT implementation programs across multiple hospital departments, ensuring alignment with clinical workflows and enterprise IT strategy.Serve as the primary partner to senior IT and operational leaders at MUSC, building trust, transparency, and long‑term value realization.Direct cross‑functional teams—including product, IT, clinical informatics, and vendor partners—to ensure seamless solution delivery.Establish governance frameworks, manage risks, and proactively address barriers to deployment success.Drive operational readiness, training strategy, and change‑management activities to support system adoption and user enablement.Provide oversight of system integration, data migration, and configuration activities, escalating technical issues as needed.Monitor post‑launch performance, define key performance indicators (KPIs), and lead continuous improvement initiatives to optimize utilization and outcomes.Deliver clear, data‑driven updates and recommendations to internal and customer executive sponsors.What you’ll bringDeep expertise in healthcare IT, including clinical systems, electronic health record (EHR) workflows, and data integration standards such as Health Level Seven (HL7) and Fast Healthcare Interoperability Resources (FHIR).Demonstrated ability to lead large, cross‑functional teams and influence C‑suite stakeholders in a healthcare environment.Strong strategic thinking capabilities with the ability to balance tactical execution and long‑range program planning.Proven success navigating ambiguity, resolving escalated issues, and managing competing priorities.Executive‑level communication skills with the ability to engage both technical and non‑technical audiences.Experience leading enterprise‑wide programs using frameworks such as the Project Management Body of Knowledge (PMBOK) or Agile methodologies, and tools such as Smartsheet or Microsoft Project.Bachelor’s degree in IT, healthcare, business, or a related field preferred; master’s degree preferred.We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $128,000 to $176,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.US Benefits at Baxter (except for Puerto Rico)This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | BaxterEqual Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.Know Your Rights: Workplace Discrimination is IllegalReasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.SummaryLocation: Charleston, SCType: Full time