Admissions Counselor

Job Description

Job Description

SUMMARY OF POSITION: The Admissions Counselor will, through a courteous, helpful, unbiased and professional manner, be an integral component of the Converse University Admissions team. This position requires an enthusiastic, high-energy individual who is determined to meet Converse's enrollment goals. The individual must be committed to personal attention and follow up with prospective students and their families, and must be adept at matching the needs of prospective students with Converse's opportunities. The individual will be responsible for developing a plan of action to achieve University goals for their territory and/or student populations, and represents the University at off-site events (college fairs, school visits, community events, etc.) and on-campus functions.ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Goals - 25%Achieve goals set by the Director of Admissions and VP for Enrollment ManagementManage the recruitment of students in a designated territory and/or market segment of studentsPrepare and deliver reports to the Director of Admissions and VP for Enrollment Management as requiredTravel - 20%Manage all aspects of recruitment travel including scheduling, transportation, and accommodations in accordance with University-wide travel policiesAttend college fairs and complete a report for each fairSchedule private visits to selected high schools and complete a report for each visitHost receptions for school counselors and prospective students in targeted areasAttend alumni events in the recruitment regionVisitor Management - 20%Attend all campus preview days/admissions eventsInterview and tour families who visit the campus as neededPlan and execute designated sessions at on-campus events as neededCommunication - 20%Establish, develop, and maintain communication throughout the college admission and financial planning process with prospective students, families, school counselor and educational community partners through phone, email, direct mail, interviews, presentations, and social mediaAssist in the development and implementation of strategic communication for admissions counselors in collaboration with the Visit and Marketing Coordinator and Assistant Director of Admissions Operations.Make daily personal contact with prospective students and parents through mail, email, and telephone and report each contact in the Customer Relationship Management program (SLATE)Hold weekly call nights to engage prospective and admitted studentsBuild relationships with school counselors and alumni in the designated recruitment areaFacilitate contact between prospective students and faculty/staff/current students/alumniOther Responsibilities - 15%All other reasonable duties assigned by the Director of AdmissionsAdhere to Converse University, Conference, and NCAA policies and proceduresCompliance with the University's Service ExpectationsJOB QUALIFICATIONS: Minimum qualifications:Bachelor 's degree from an accredited college or universityAbility to work flexible hours including nights and weekends as well as extensive travel during designated times of the yearValid driver's licensePreferred Qualifications:One-year of admissions experience preferredIntermediate knowledge of Microsoft Office, including Word, Excel, and PowerPointIntermediate knowledge of Google-based email, calendars, document sharing, etc.Knowledge/Skills/Abilities:Ability to exhibit strong customer service skills for all levels of University constituencies and members of the publicAbility to take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environmentAbility to speak one-on-one and with small and large groupsAbility to work flexible hours including nights and weekends as well as extensive travel during designated times of the yearWell-grounded philosophy of honesty, integrity and respectDemonstrated ability to establish and maintain effective working relationships with various constituents including both internal to the organization and with the publicAbility to work with and engage in a diverse group of peopleAbility to work independently yet value and support a team-based environmentDemonstrated professionalism and positive attitudeGUIDELINES AND SUPERVISION: This position reports to the Director of Admissions. The successful candidate will be expected to balance the ability to work independently due to travel off-campus while working collaboratively in a team setting.Work Schedule: Office hours are Monday through Thursday 8am-5pm and Friday 8am-1pm. However, admissions counselors will regularly be traveling and attending events outside of normal office hours, including evenings and weekends during peak seasons.Licenses: Valid Driver's License DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.