Supervisor

Clinical Support Program Supervisor

Location: ACS Field Office/Jamaica, NY

Reports To: Program Director

Department: Clinical Support Services

Schedule: Full Time / On Site

$1,000 Hiring Bonus

Agency Background:

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens, Staten Island and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

Program Background:

Mercy First partnered with ACS to establish a new Clinical Support Program to serve families experiencing challenges with unmet clinical needs in the borough of Queens. The Clinical Support program is an interdisciplinary team of licensed clinicians and support staff, all of whom support families navigating challenges in the areas of mental health, addiction, and IPV. The Clinical Support team works with CPS Teams and/or directly with impacted families to ensure optimal service delivery. The team assists with family engagement approaches, with assessing/screening for the most pressing needs, and with identifying and facilitating connections to relevant resources.

Position Summary:

The Supervisor is responsible for direct supervision, coaching and support to assigned Clinicians and will report to the Program Director. At least one of the Supervisors will hold experience in intimate partner violence. The Supervisor position involves managing equitable workloads, ensuring proper interventions are being conducted and tracking and reviewing required documentation. This position also involves the recruitment of new staff, onboarding/acclimating new staff through job supervision as well as official related training. Supervisors would be expected to develop and maintain current linkage lists of service providers in the community as referral sources. Supervisor can sign off on clinical hours towards a clinical license earned in this position. Near the LIRR.

Required Qualifications:

• The Supervisor holds a minimum of an LMSW with 5 years of related experience.
• Strong leadership, administrative, and supervisory skills with the ability to monitor and implement high volumes of workflows, as well as leading an interdisciplinary team of 4 clinicians and a CASAC.
• Familiarity with navigating electronic platforms such as Connections for documentation reviews and tracking of all data pertinent to facilitating best outcomes.
• Strong working knowledge of mental health, substance use, and IPV. The ability guide and direct clinical staff in all 3 areas of practice, providing regular supervision and adherence to best practices.
• As with all Child Welfare related positions, this role will require a robust background check, and a clean driving record is encouraged.

Responsibilities:

• The Supervisor will oversee the day-to-day of the unit's clinical staff (3 clinicians + 1 CASAC), according to program deliverables and regulations.
• Hire and provide oversight of training for clinical program staff at ACS field offices in Queens.
• Responsible for direct supervision of 3 clinicians and a CASAC.
• Monitor and review all unit related data/documentation and ensure compliance with program requirements and regulations.
• Attend all required meetings and ensure strong collaboration with ACS staff, as well as establish and maintain linkages with other systems that interface with the Clinical Support program unit.
• Report to one of the assigned Queens-based ACS offices.

Benefits/Perks:

• A comprehensive health insurance package including medical, dental and vision plans for you and your family
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, sick, 12 paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities

Salary Range: $92,000.00 - $95,000.00 Annual, (35 hours/week) Hiring bonus of $1,000 after 500 worked hours

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.